Ancillary Manager - Mystic Lake Amphitheater

Ancillary Manager - Mystic Lake Amphitheater page is loaded## Ancillary Manager - Mystic Lake Amphitheater locations:
Shakopee, MN, USAtime type:
Part time posted on:
Posted Todayjob requisition :
JR-88250

Job Summary:

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

For additional information, visit .
** THE JOB
** Live Nation Concerts - Mystic Lake Amphitheater is seeking a Venue Ancillary Manager to oversee day-of-show ancillary sales and maximize revenue opportunities. This role collaborates with venue leadership to optimize upsell execution, analyze performance, and drive strategic improvements.

This role is a
** Part-Time Seasonal
** position.
** WHAT THIS ROLE WILL DO
** Venue Nation is looking for an Ancillary Manager at Mystic Lake Amphitheater. The Ancillary Manager will be responsible for leading the team that generates all upsell revenue streams during the day of show.
** Responsibilities:
*** Interviews, selects, trains, and supervises department staff to ensure maximum guest satisfaction. Organizes and conducts meetings and communicates pertinent information to the staff.
* Communicate with the venue’s core team about staffing, upsell availability and overall execution of upsell programs during the show.
* Communicate with the box office manager during the day of show to trouble shoot any opportunities that arise with guests, upsell availability or equipment.
* Provide suggestions to venue leadership based on feedback from team and guests during the day of show.  Suggestions may include topic such as pricing strategies, best practices and team execution for both presales and day of show.
* Provide feedback around finding new, creative revenue streams for the venue based on day of show experiences and trends.
* Secure and reconcile day of show ancillary sales.
* Compile various reports to provide upsell information to venue leadership.
* Participate in meetings regarding day of show & ancillary operations.
* Other tasks assigned by management.#
** WHAT THIS PERSON WILL BRING**# REQUIRED
* 1–3 years of experience in sales, customer service, hospitality, or revenue management
* Proven leadership experience in a fast-paced, high-volume environment
* Strong understanding of upselling techniques, revenue generation strategies, and guest service best practices
* Experience in accurate cash handling, reconciliation, and sales reporting.
* A positive outlook, strong communication skills including public speaking or meeting facilitation skills and the ability to engage others.
* Accurate management of inventory and communication of ordering of necessary items.
* Ability to work flexible hours, including nights, weekends, and holidays.
* Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting.#
** WHAT THIS PERSON WILL BRING
**** PREFERRED
* ** Experience in live entertainment or concert venue operations
* Familiarity with ticketing and POS systems
* Strong analytical skills with the ability to interpret sales data and identify trends
* Budget management or revenue forecasting experience
** EQUAL EMPLOYMENT OPPORTUNITY
** We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by…