Usher and Ticket Taker Supervisor

Live Nation Entertainment -  - Responsibilities:
Direct and supervise Ushers, Ticket Takers and other employees performing similar services as directed;
Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints;
On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details;
Be able to identify and de-escalate guest situations that may arise throughout shifts, coordinating with venue security for additional support;
Assign and schedule team members to specific duties