Industrial Customer Service; Logística

Puesto: Industrial Customer Service (Logística)
Do you have a strong interest in Industrial customer service in an international environment? NRF is looking for an Industrial Customer Service Specialist to strengthen our team.

As an Industrial Customer Service Specialist, you’ll work mainly in English and support industrial clients through logistics, supply chain and back-office processes.

What are you going to do as an Industrial Customer Service Specialist?

Work in English in most of your daily tasks (around 90% of the job is in English)
Participate in frequent international meetings

Support industrial customers in logistics, supply chain and import/export processes

Work extensively with customer portals Handle back-office issues with a high level of accuracy and patience

Analyze numbers and translate data into operational actions

Help resolve operational and customer-related problems

What do you bring as an Industrial Customer Service Specialist?

Fluent level of English (spoken and written)
Previous experience in logistics, supply chain, import/export or industrial customer service

High attention to detail and patience with back-office processes

Strong analytical and problem-solving skills

Ability to read numbers and turn them into operational decisions

Comfortable working with multiple customer systems and portals

What We Offer Full-time role in a dynamic, international organization

Opportunity to grow within industrial customer service and operations

Competitive salary and benefits

Collaborative environment with international exposure