Sales Lead, Retail, Retail Sales

Join to apply for the Sales Lead role at Jockey International, Inc. At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. To design thoughtfully, to craft skillfully, to give back wholeheartedly. Founded in 1876, Jockey is a family‑owned company recognized worldwide for delivering feel‑good comfort. Our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary.

We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals. Is that you?

Location:

Sevierville, TN.

• Paid Time Off (PTO) for all part‑time employees.
• Generous discounts and incentives for associates.

• Demonstrate behavior that reflects Jockey’s core values and culture.
• Establish positive relationships with co‑workers and guests to assure high productivity and inclusiveness in accomplishing satisfaction goals.
• Provide feedback, coaching and direction to the store team.
• Provide a warm, sincere greeting to all guests and offer suggestive selling.
• Engage all guests to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Promote company programs (e.g., Rewards participation, satisfaction guarantee).
• Promote awareness and excitement to grow Jockey Rewards® membership.
• Assist in driving all aspects of store level sales, goals and profitability.
• Perform various sales and register transactions including ringing purchases, processing cash or credit payments and counting money.
• Act as Manager on Duty in the absence of Store Management, including opening and closing the store in accordance with Jockey’s policies.
• Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.
• Protect the security of cash, inventory and other company assets according to policies and procedures.
• Ensure adherence to all Jockey policies and procedures.
• Maintain a safe and clean work environment.
• Support hiring and recruiting efforts.
• Other job duties as assigned.

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Excellent interpersonal and verbal communication skills.

• 1 year of management experience.
• Three years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary guest service and sales.

• Ability to move 25 pounds.
• Ability to effectively maneuver around the sales floor and stockroom, with repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise the store.
• Ability to work with/around cleaning chemicals.

Jockey’s culture reflects the values of our leadership. Success is achieved through hard work, mutual respect, and offering consumers products with striking quality and style from a brand they trust.