RN CARE MGR II

RN Care Manager II (Hybrid – PRN, Variable Hours & Shift)

Robert W. Covenant Health – LeConte Medical Center

LeConte Medical Center Overview
LeConte Medical Center is a part of Covenant Health, a leading regional healthcare network. It is a 79‑bed community hospital in Sevier County offering a full range of specialties, an ER, and a Women’s Center. Learn more at https//

The RN Care Manager II integrates evidence‑based practice into patient care, coordinates staff and patient education, and serves as a clinical resource and consultant. The role promotes care coordination and quality through development of practice guidelines and clinical pathways, and seeks research opportunities to identify best practices.

As a leader on the nursing unit, the RN Care Manager II reports to the Manager/Coordinator of Quality and Care Management at the facility level.

• Use case‑finding criteria to screen patients and gather information from records, physicians, families, and other sources to develop comprehensive care plans.
• Collaborate with the Clinical Documentation Improvement specialist to ensure accurate documentation guiding expected length of stay.
• Apply the nursing process to evaluate daily progress in discussion with patients and caregivers.
• Modify case‑management plans to meet evolving patient needs and secure necessary resources through a multidisciplinary approach.

• Research, design, and implement practice guidelines and clinical care designs with physicians, nursing, and other team members.
• Identify specific objectives, goals, and actions tailored to patient needs.
• Communicate effectively with the medical team, documenting interactions in the patient’s record.
• Educate patients on medications, treatment plans, discharge instructions, and modalities, promoting health continuity.
• Participate in multidisciplinary rounds, ensuring relevant disciplines are present.

• Collaborate with the Nurse Manager to ensure staff follows sound clinical practices.
• Work closely with physicians to secure necessary resources.
• Coordinate with physician offices, home health agencies, rehab facilities, long‑term care, and third‑party payers to align patient goals.
• Document care‑management activities and interventions in the medical record.
• Serve as liaison among patients, families, physicians, and the health team.
• Coordinate and secure resources needed for discharge planning.
• Act as broker to obtain community services when required.

• Collect information from all sources to assess the effectiveness of the care‑management plan.
• Mobilize resources to achieve positive patient transitions.
• Identify and address variances in patient processes.
• Stay updated on quality measures, regulatory changes, and compliance requirements.
• Monitor patient populations for potential healthcare‑acquired conditions and initiate preventive actions.

• Service as broker for community services when needed.
• Mobilize resources for positive transitions of care.
• Ensure multidisciplinary bedside rounds include caregivers and care team.
• Evaluate and adjust the care‑management plan to meet patient needs.

• Use statistical analysis to measure clinical and fiscal variances.
• Develop reporting mechanisms to communicate outcomes.
• Support cost containment through performance improvement recommendations.
• Maintain fiscal awareness and communicate outcomes to stakeholders.
• Investigate and address outcome variances.
• Identify causes of variances and implement corrective actions.
• Seek efficient, cost‑effective care delivery methods.
• Conduct research on best practices for patient outcomes.
• Participate in quality improvement initiatives.
• Address end‑of‑life issues with the medical team, family, and other stakeholders.
• Maintain patient privacy information during interdisciplinary discharge planning.

• Advocate for patients in all care‑management activities.
• Provide care‑management services within scope of practice as a registered nurse, complying with all legal and regulatory standards.