Operations Intern
Listed on 2026-03-12
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Customer Service/HelpDesk
Event Manager / Planner, Recreation & Leisure, Customer Service Rep
PAID Internship - LIMITED HOUSING AVAILABLE
Earn up to $300 as a sign‑on bonus, free meal per 6‑hour shift, free parking, 30% park‑wide discount, and free/discounted area exchange program.
Total # hired per semesterSpring: 0
Summer: 2 (2026, 1 slot open)
Fall: 0
About UsNASCAR Speed Park is a top family entertainment destination offering thrilling go‑kart tracks, outdoor rides, mini‑bowling, and arcade attractions. We are seeking a hands‑on and detail‑oriented Operations Intern to join our team, focusing on the day‑to‑day operations of our go‑kart tracks and outdoor rides.
Job DescriptionAs an Operations Intern at NASCAR Speed Park, you will gain valuable experience in the management and operation of our go‑kart tracks and outdoor attractions. You’ll work closely with our operations team to ensure the smooth and safe operation of our rides, providing a great experience for our guests.
Key Responsibilities Daily Operations Support- Assist with the daily start‑up and operation of go‑kart tracks and outdoor rides, ensuring that all attractions are ready for guests.
- Assist with end‑of‑day closing duties, including shutting down and securing go‑kart tracks and outdoor rides.
- Ensure that all equipment is properly stored, areas are clean, and attractions are prepared for the next day’s operations.
- Assist with assigning team members to appropriate tracks and rides based on operational needs.
- Help create and manage break schedules to ensure smooth staffing.
- Help create weekly team schedules.
- Monitor guest interactions and ride experiences, ensuring safety protocols are followed and providing excellent customer service.
- Assist in managing guest flow and wait times to enhance overall guest satisfaction.
- Assist in training track attendants and ride operators in excellent customer service.
- Assist in enforcing safety regulations and operational procedures to ensure a safe environment for both guests and staff.
- Contribute to maintaining a culture of safety throughout the park.
- Analyze daily ride operations to identify areas for efficiency improvements, such as reducing wait times or optimizing deployment of team members.
- Provide recommendations to improve operational processes and guest experience.
- Work closely with track attendants, ride operators, maintenance staff, and management to ensure seamless operations.
- Participate in team meetings and contribute ideas to improve ride operations and guest satisfaction.
- Assist in tracking and managing inventory for go‑karts and ride‑related equipment.
- Help with organizing spare parts and supplies to ensure operations run smoothly.
- Help with basic maintenance tasks, including safety checks on go‑karts, changing spark plugs and tires, and performing minor repairs as needed.
- Work with the maintenance team to identify and address mechanical issues to minimize ride downtime.
- Currently pursuing a degree in Operations Management, Mechanical Engineering, Hospitality, or a related field.
- Strong interest in ride operations and a passion for providing exceptional guest experiences.
- Basic mechanical skills and a willingness to learn about go‑kart and ride maintenance not required, but a plus.
- Excellent problem‑solving skills and attention to detail.
- Strong communication skills and ability to work effectively in a team environment.
- Availability to work flexible hours, including weekends and holidays.
- As part of your training, work as a track attendant and/or ride attendant to gain a thorough understanding of the park’s operational processes and guest expectations.
- Experience firsthand the challenges and requirements of running go‑kart tracks and outdoor rides, enhancing your ability to contribute to operational improvements.
- Gain hands‑on experience in the operations of a large family entertainment park.
- Work in a fun and dynamic environment where safety and guest experience are top priorities.
- Collaborate with a dedicated…
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