Accounting Officer

On-site

Posted 5 days ago

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity.

This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

Reporting to the Director of Finance, this role provides crucial support to the Accounting Managers in maintaining correct credit procedures across the Hotel, including income and audit processes.

• Assist the Credit Manager in maintaining proper credit procedures throughout the hotel in accordance with both local and Four Seasons Hotels Limited policies and procedures regarding billing, collection, credit cards, inquiries, cheque cashing etc
• Handle daily inquiries and dispute resolution for all clients. Respond to finance-related enquiries from guests and internal departments via phone and email, ensuring professional communication and resolution of discrepancies
• Preparation of the accounts receivable invoices
• Ensure that all inquiries from guests or credit card companies are handled promptly and professionally including the documentation and preparation of adjustments if necessary
• Ensure all Travel Agent payments are properly reviewed/verified, audited and all Travel Agents have valid IATA number (or equivalent) and ensure that payments are not made for non-commissionable transactions and the Travel Agent is eligible to receive payment
• Process and reconcile commission payments, prepare monthly accrual reports for commissions, and support accurate revenue recognition during month-end closing
• To prepare and ensure that all corporate invoices and statements for outstanding C/L accounts are printed and mailed on timely basis, that rates are charged according to the contracts and to follow-up timely on collection
• Assist the Credit Manager in reviewing sales and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments to ensure that collection from guests is done on timely basis as per the contract agreed terms

• Previous/current experience in an accounting role with solid knowledge of accounting systems and microsoft applications
• Outstanding organisational and time management skills with the ability to meet deadlines
• Excellent communication skills and the ability to connect with all stakeholder

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals