Receptionist & Administrative Support Assistant |School | North

Position: Receptionist cum Administrative Support Assistant |School | North

The Services required are set out as follows:

Financial assistance and bursary support

• Assist in basic clerical tasks such as checking for completeness of supporting documents.
• Assist in financial assistance and bursary enquiries.
• Inform parents of application outcomes and distributing approval letters to ensure timely communication with families.
• Assist in getting the endorsement for other financial assistance and bursary applications.

Front desk and communication services

• Handle counter service and manage telephone enquiries, including attending to calls at the general office, and relaying messages to relevant personnel.
• Attend to sick / injured students.
• Contact parent and get the yellow slip signed for early dismissal.
• Mobile phone collection from students on detention.

Data entry work

• Perform data entry work to support various school administrative functions.
• Assist to maintain accurate records of lost and found items, students resting in the sick bay and early release of students.
• Update stationeries/paper inventory.
• Scan and Whats App the updates of late-coming students.

Office organisation and maintenance

• Housekeep the front desk area to ensure it remains orderly and professional.
• Issuance and recording of uniform on loan to students and ensure timely return in good order.
• Assist to keep the cupboards in the General Office clean and tidy, including those for the stationeries and uniform, to maintain an efficient working environment.
• Assist with disposal of unclaimed lost and found items.
• Assist with the spring-cleaning of the General Office during school breaks.

Document management and distribution

• Distribute hardcopy mails to designated recipients in a timely manner.
• Ensure items to be distributed are cleared and collected.
• Get GRO to sign Delivery Orders:
  Inform teachers of their deliveries, assist with the filling of DO and ensure items are correctly collected by the teachers.
• Issue Report Books to students (based on the teachers’ instructions).
• Issue Graduation Certificates to graduated students.
• Contact students for the ad hoc NRIC collection.

Event and materials coordination

• Help to pack items according to classes for distribution, whether for school events or collaterals from HQ or external organisations, ensuring organised and efficient distribution processes.

Staff administration support

• Update staff attendance records in the General Office system to ensure accurate personnel tracking.
• Assist with lamination and binding of documents.
• Assist to update new staff name labeling at the pigeonholes.

General administrative duties

• Lost and found cash is handed over to AM/AE/CSO daily.
• Perform other general administrative tasks as delegated by school management to support the smooth operation of daily school activities.

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