Patient Services Coordinator

Inspire health. Serve with compassion. Be the difference.

Job Summary

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:
  Inspire health. Serve with compassion. Be the difference.

• Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.

• Reassigns employees as necessary to cover required workload

• Resolves routine problems in business office.

• Oversees sorting and prioritizing of incoming mail

• Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.

• Responsible for payroll documentation and processing

• Contacts vendors for repair or routine service of equipment.
  
  Forwards proposal/quotes to management for approval.

• Maintains adequate levels of office supplies.

• Conducts orientation and in-service training for support staff.

• May maintain petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.

• May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Qualifications

• Education - High School diploma or equivalent

• Experience - Two (2) years related experience

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge,

Skills and Abilities

• Basic computer skills

• Data entry skills

• Knowledge of office equipment

• Mathematical skills

Work Shift

Location

Facility

Department

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.