Customer Quality Field Tech

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Customer Quality Manager

In this role, you will have the opportunity to assist the Quality team in implementing and maintaining a quality system, including conducting audits, establishing controls, training on tools and methodologies. Each day, you will support activities related to quality management within the organizational unit. You will also showcase your expertise by reporting quality Key Performance Indicators (KPIs) and customer cases and maintaining process documentation.

• Reporting quality issues data, ensuring adherence to quality management system at all stages.
• Acquiring and reporting quality metrics and KPIs accurately and in a timely manner to facilitate the analysis and management of local processes.
• Utilizing measurement systems to produce data that reflect the accurate characteristics of materials, products, systems, and processes.
• Training local operational teams on relevant elements of quality management, supporting implementation, and promoting opportunities for improvement.

• Comfortable traveling to customer sites to resolve issues.
• 0-3 years of experience in the mechanical or electrical field.
• Ability to work in a fast‑paced environment.
• Troubleshooting ability.
• Degree in Mechanical or Electrical background or proven experience in the field.
• Proficient in using MS Office (Excel, Word, etc.).

We value people from different backgrounds. Could this be your story? Apply today or visit  to read more about us and learn about the impact of our solutions across the globe.