Assistant Operations Coordinator​/Residence Hall Director

The Assistant Housing Operations Coordinator/Residence Hall Director is a 12-month live-in position that reports to the Director of Housing and Residence Life. The essential duties include support of room selection and assignment processes, assisting with summer resident housing, promoting housing services, and facilitating the daily operations of an on-campus residence hall. The Assistant Housing Operations Coordinator/Residence Hall Director is responsible for a residence hall with 50-100 beds, as well as serving in an administrative capacity within the Office of Housing and Residence Life.

Associate’s degreein a related field (e.g.,Communications,Education,Business Administration/Management, Information Systems, etc.).

• Bachelor’s degree in a related field preferred.
• Minimum2 yearsofexperience in housing operations, student services/affairs,or related administrative student support roles.
• Experience in housing management software and Microsoft Office Suite.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with FERPA and other student data privacy regulations.
• Knowledge of highereducationhousing operations and student services.

The Assistant Housing Operations Coordinator/Residence Hall Director will work directly withthe Director of Housing and Residence Lifeand the Housing Operations Coordinator. This position is responsible for administrative duties associated with assisting in the residential assignment process, Student Code of Conduct adjudication, and support for daily Housing and Residence Life operations.

• Assist Housing Operations Coordinator with the management of the housing database for room selection and assignment, room condition and damage billing, and meal plan assignment and billing. Prepare daily, weekly reports as needed.
• Assist with budget tracking,purchasing, and invoice processingfor allmain officeinventory.
• Collaborate with Residence Life staff to ensure smooth move-in/move-out processes.
• Respond to student and parent inquiriesregardinghousing assignments, policies, and procedures.
• Assist with summer housing for students to include assignments and billing. Assist with summer campus if needed, including marketing, hosting, and billing.

• Provide direct administrative support to the Director, including Student Conduct scheduling, correspondence, and document preparation.
• Assistin the case of emergencies and severe weatherwithin the assigned residence hall
• Maintain an accuratelist of all residents to beutilizedin case of fire, tornado, or other emergenciesrequiring students to evacuate.
• Communicate any student concerns as they pertain to mental health and Title IX-related issues to the appropriate administrators.
• Follow procedures as outlined inthe emergency
  
  NWCC Emergency Response Plan.

• Display initiative and leadership in administering the managerial duties and responsibilities for the daily operations of an on-campus residence hall of 50 – 100 residents.
• Serve as the immediate supervisor for designated
  
  Resident Assistants and Information Assistants
• Prepare the assigned residence hall for all residents to move into prior to the falland springsemestersand maintainaccurateand confidential records for every student and bed assignment within the residence hall.
• Perform computer skillsfor duties, such as completing reports, reviewing Campus  access, and reviewing cameras to bookmark events andreport violations
• Lock and/or unlock and securetheassigned residence hall at specified times
• Conduct room inspections and submit maintenance reports accordingly.
• Addressany violations of the Code of Student Conduct by documenting the situation and referring the student to the Director of Housing and Residence Lifeor District Dean of Student Servicesthrougha Campus Appearance Ticket and Incident Report.
• Properlycheck outeach residence hall student andsubmitaccuratepaperwork based on each check-out with documented charges