Tire Lane Captain

Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Paid time off

Vision insurance

Wellness resources

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work.

POSITION SUMMARY

Job Description

The Speed Lane Lead/Caption is the shop manager for tire and oil related services. The speed lane lead works with the Store manager to achieve shop goals, enforce process and procedures, and ensure shop quality and efficiencies. Demonstrates “Lead from the Front” leadership qualities and work ethic.

BENEFITS

Dental

Vision

Life Insurance

401k

Disability

Accident Insurance

Legal Shield

Paid Time Off

Weekly Pay

Employee Discount Program

Employee Assistance Program

Company Paid Training

Uniforms Provided

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures inventory is put away daily and in the correct place.
• Drives efficiencies Work Quality, and Work Ethic.
• Oversee all tire-related services, including installation, balancing, rotation, repair, and replacement, ensuring the highest standards of quality and safety are maintained at all times.
• Lead and support a team of tire technicians, providing hands-on training, mentorship, and guidance on proper procedures and efficient work practices.
• Inspect tires for wear, damage, and defects; accurately assess the need for repairs or replacements and make recommendations to customers and sales staff.
• Maintain and calibrate tire service equipment, ensuring all tools are in safe working order and promptly addressing any maintenance needs.
• Ensure inventory of tires, supplies, and related materials, are put up and is organized, accounted for, and readily accessible for daily operations.
• Adhere to all safety protocols, company policies, and industry regulations, promoting a clean, organized, and safe work environment for the team.
• Ensure all work orders consist of all services performed, including detailed inspection reports, maintaining clear and accurate records in accordance with shop procedures.
• Ensure collaboration with sales staff to communicate findings, recommend products or services, and provide exceptional customer service.
• Monitor and drive shop efficiency by identifying workflow improvements and upholding standards of work quality and professionalism.
• Assist in onboarding and training new hires, ensuring they develop the skills and knowledge required to perform independently and successfully.
• Perform other related duties as assigned by management to support overall store operations

QUALIFICATIONS

Valid driver's license

2+ years leadership experience or 5+ tire lane and oil experience

Must be at least 18+ years old

Availability to work holidays, weekends, and after regular business hours as needed

Reliable transportation to work

Ability to learn new concepts and use technical materials

Capability to safely operate automatic and manual transmission vehicles

Willingness to work with hazardous materials and in outdoor weather conditions

Complies with Personal Protection Equipment (PPE) regulations

Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift

Ability to move and lift up to 75 pounds

Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check

Ability to use common hand tools, lifts, tire equipment and various other machines needed to complete tasks

Ability to inspect vehicle components for functionality and safety

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.