Store Support, Retail Associate​/ Customer Service

Overview

Store Support — The Home Depot

• Perform a variety of non-sales functions in store operations.
• Help ensure an outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Interact with customers or vendors as needed.
• Direct customers to store departments or merchandise and answer questions about product order status.
• Handle cash management or program compliance tasks.
• Collaborate with other associates, vendors, and carriers.
• Work with little or some supervision while remaining detail-oriented and managing time effectively.
• Demonstrate integrity and focus on store-specific business objectives while supporting key operational responsibilities.
• Typical positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

• Ability to work cooperatively with others and respond to operational concerns.
• Strong time management skills and attention to detail.
• Demonstrated integrity in handling store operations.
• Not specified or not applicable for certain seniority levels; employment type may vary (e.g., Full-time).

This posting includes the Store Support role at The Home Depot. If you are viewing other job postings or notes, they are not part of the Store Support description.