PowerFLX Warranty Project Manager

About PROENERGY

About PROENERGY PROENERGY is a global and vertically integrated energy transition platform. Focused exclusively on fast-start, dispatchable power, our company supports both energy security and renewable growth with complete turbine services, project development, equipment manufacturing, turnkey generation facilities, operations, and maintenance.

Our Footprint We are primed for the energy transition with permanent service locations in Missouri, Texas, and Argentina. Our world-class Missouri headquarters is purpose-built to meet dispatchable power needs. It sits on 90 acres in Sedalia and features more than 600,000 sq. ft of service capacity under roof, which includes the only independent Level-IV aeroderivative depot and string-test facility in the world.

Our Houston, Texas, office is a strategic satellite positioned near our own dispatchable power installations.

Our Philosophy We take care of our people and strive to make a positive difference for the world. We offer competitive pay, excellent benefits that include Medical, Dental, Vision, and Life/Disability Insurance at minimal cost to the employee, 10 paid holidays, paid time off, and a 401K plan. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today.

This role oversees the complete planning and execution of warranty claims within the Power

FLX business line. It requires direct management of the warranty process, oversight of issue verification, root cause analyses, claim validation, and the planning and execution of warranty repair plans in coordination with internal stakeholders, supply chain partners, and equipment suppliers. This role reports to PROENERGY’s Warranty Program Director with direct accountability to the Power

FLX business line. This position can be based out of Sedalia, Missouri, Kansas City, Missouri, or Houston, Texas.

Reports To: Director Warranty

Work Location: 6246 McHard Road, Houston, TX 77053; 6401 North Eldridge Pkwy, Houston, TX 77041; 11141 Overbrook Rd #202, Leawood, KS 66211 OR 2001 Pro Energy Blvd, Sedalia, MO 65301

• Manage warranty claim workflow, ensure prompt processing of received claims, monitor implementation of warranty actions, and facilitate timely resolution of claims.
• Coordinate tasks, schedules, and both internal and external subject matter expert (SME) resources to facilitate claim assessment.
• Oversee the warranty claim RCA process.
• Validate claims per the terms of contract and RCA outcomes.
• Create and share repair proposals using RCA and SMEs’ assessments.
• Coordinate internal and external resources to execute repairs.
• Work with supply chain to pursue supplier claims and support cost recovery.
• Communicate periodically with customers to provide claim progress updates.
• Monitor warranty cost and analyze and trend warranty claim metrics.
• Provide periodic reports and escalate warranty fulfillment risks to leadership.

• 12+ years of relevant experience. A college degree is preferred.
• Demonstrated knowledge of Power
  
  FLX EPC scope of service.
• Technically proficient and familiar with engine and BOP mechanical/electrical parts, O&M manuals, failure modes, and troubleshooting steps.
• Capable of interpreting contractual terms related to EPC warranties, OEM suppliers, service vendors, and subcontractors, and able to exercise sound judgment when applying warranty policies.
• Solid project management and warranty process execution experience.
• Skills in conducting root cause analysis (RCA) and preparing RCA reports.
• Effective communicator and facilitator of cross-functional teams.
• Proficient user of Microsoft Office Suite.
• Willing and able to travel as needed.
• U.S. work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized Visa.
• Successful candidate will need to satisfactorily complete pre-employment drug screen and background check.

• Analytical – Synthesizes complex and diverse information, collects and researches data, uses intuition and experience to complement…