Americas Consulting Communications & Engagement Associate Director - AI & Technology Transformation

Location:

Anywhere in Country

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Americas Consulting is evolving quickly, driven by AI, technology and new ways of working. As a Consulting Communications & Engagement Associate Director, you will develop and implement executive communications initiatives that keep the Consulting business aligned, engaged and prepared for what’s ahead. Reporting to the Consulting Communications Leader, you will lead executive writing and content development for AI and technology initiatives.

You will translate established business objectives into clear, consistent messaging that drives understanding, engagement and alignment across the practice. Working across Consulting and Brand, Marketing & Communications (BMC), you will ensure communications are coordinated, measurable and delivered with clarity and impact in support of Consulting’s priorities.

• Translate established strategic messaging into clear, compelling content tailored to different audiences and leadership styles.
• Draft high-quality executive communications supporting AI and technology priorities, including talking points, scripts, speeches, internal announcements, business and leadership updates.
• Ensure accuracy, clarity and consistency of messaging across AI and technology communications.
• Serve as a trusted writing partner to senior leaders, refining materials for tone, structure and impact.

• Execute communications plans supporting AI and technology initiatives, ensuring timely and effective delivery of key messages.
• Develop core messaging, FAQs, cascade materials and supporting content aligned to broader Consulting strategy.
• Simplify complex technical topics into accessible, actionable communications for broad employee audiences.
• Support adoption efforts by reinforcing key messages across multiple touchpoints.

• Provide first-level editorial review of AI and technology communications to ensure alignment with Consulting priorities and brand standards.
• Maintain a high standard of written quality, consistency and message discipline.
• Adapt messaging to reflect evolving priorities and feedback from leadership.

• Monitor engagement and feedback related to AI and technology communications.
• Partner with team members to incorporate insights into future content development.
• Identify opportunities to strengthen clarity and resonance of messaging.

• Partner closely with the Consulting Communications Leader to align on messaging direction and priorities.
• Coordinate with the Digital Platforms Associate Director to ensure content is optimized for appropriate channels.
• Collaborate with Consulting communicators and BMC stakeholders to ensure consistency and alignment.

• Exceptional writing and storytelling ability
• Strong executive communications experience
• Ability to synthesize complex technical material into accessible language
• Strong editorial judgment and attention to detail
• Comfort working directly with senior leaders
• Ability to manage multiple priorities in a deadline-driven environment
• High discretion and professionalism

• 10–12 years of experience in executive or internal communications
• Bachelor’s degree required; advanced degree preferred
• Experience supporting senior leaders in complex organizations
• Demonstrated ability to deliver high-quality executive materials under tight timelines

• Experience supporting AI or digital transformation initiatives
• Familiarity with change management principles
• Knowledge of professional services business environments

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible…