OSWW Program Coordinator

Overview

Careers at SCDES:
Where Passion Meets Preservation

Do you love South Carolina and protecting the environment? Come join our team  are dedicated to protecting the state of South Carolina and would love to have you as a member of our team!

Job title: Program Coordinator

Under general supervision, the Program Coordinator will provide technical programmatic assistance and professional services for the Bureau of Regional and Laboratory Services Onsite Wastewater Program.

• Serve as the regional Onsite Wastewater (OSWW) coordinator and customer service representative. Provide front line customer support and technical assistance to customers of the OSWW program. Communicate directly with customers to provide updates on the application status. Maintain working knowledge of the application processing time frames/status for assigned areas.
• Assist internal and external customers with ePermitting data entry. Travel to satellite locations to assist customers with completing submissions in ePermitting. Perform data entry for Approvals to Operate, including the final inspection request and inspection information.
• Provide assistance for OSWW complaint response. Enter complaint information in ePermitting. Prepare pre-investigation information, such as locating addresses, gathering pertinent information, sending notification letters, and communicating with the appropriate parties.
• Communicate OSWW program policies and procedures to the general public, developers, and non-program staff as needed.
• Communicate opportunities for process improvement and inconsistencies as they relate to regulation development, training, inspection goals, etc., between assigned program areas and the region. Participate in agency committees and task forces that make decisions on policies, procedures, and regulations having statewide impacts. Responsible for the completion of special projects as assigned.
• Perform other duties as required, including attending periodic staff meetings and training.

• A high school diploma and relevant program experience.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Applicants indicating college credit or degree(s) on the application are encouraged to upload an unofficial copy of the transcript as an attachment to the application. The agency may require an official, certified copy of the transcript or diploma prior to hiring.

• A valid state driver’s license and the ability to operate state-owned vehicles.
• Able to provide outstanding customer service in a fast-paced environment.
• Excellent communication and organizational skills.
• Work effectively in a team-oriented environment and encourage positive working relationships with coworkers, industry, and government officials.
• Ability to successfully complete prescribed technical coursework and pass any relevant test within the probationary period.

• Data management skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Demonstrated ability to prioritize and manage time effectively.

• The South Carolina Department of Environmental Services offers an exceptional benefits package for full-time employees, including health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid parental leave
• Participation in the S.C. Deferred Compensation Program
• Retirement plan options: SCRS and State ORP
• Remote work option: up to 2 days per week after successful completion of 1 year, based on job functions.

EEO Statement: SCDES is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or genetic information. The Department will not sponsor H1B visas for this position.