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Passenger Service Agent
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2025-12-27
Listing for:
lliance Ground International
Full Time
position Listed on 2025-12-27
Job specializations:
-
Transportation
Airport Staff & Aviation Operations -
Customer Service/HelpDesk
Airport Staff & Aviation Operations, Bilingual
Job Description & How to Apply Below
Seattle, WAtime type:
Part time posted on:
Posted Todayjob requisition :
R-110061
*
* Job Description:
*
* Roles and responsibilities:
Check in passengers and their luggage at the ticket counter and gates.
Patiently handle customer concerns and complaints regarding ticketing and baggage handling
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise
Make announcements at the gate or over the general PA system regarding flight activity
Be responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors
Qualifications:
Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadership
Have proficient computer skills
Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent
Possess a valid driver’s license with a clean driving record (only required for some airports)
Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record, and residence background check
Physical Requirements:
Lift up to 70 pounds (32 kg) on a regular basis
Stand, lift, bend, push and pull on a frequent basis and for extended periods
Work around jet and machinery noises
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays.
The successful ATS team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
ATS employees should apply through WorkDayM/F Disabled and Vet Equal Opportunity Employer $21.00
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services.
AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.
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