Lead Dispatcher

Lead Dispatcher – Ferguson

Starting at $28.50 and can pay higher based on experience.

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes, and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt, and grow to continuously serve our customers, communities, and each other.

Ferguson, a Fortune 500 company, provides best‑in‑class products, service, and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. We have approximately 36,000 associates across 1,700 locations and a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career you’re proud of, at a company you can believe in.

Hours: Monday to Friday 7:00 a.m. – 3:30 p.m., with the possibility of an occasional opening shift between 3:00 a.m. and 11:30 a.m.

• Communicates with drivers daily on route progress, changes, and issues.
• Assists the team with 15 DOT drivers.
• Works along side the sales team on issues, late deliveries, amendments to route, local pickups, etc.
• Communicates with customers on delivery statuses.
• Ensures material is returned to the correct area.
• Maintains truck and route files for DOT compliance, IFTA compliance, and company compliance.
• Supervises and coordinates truck maintenance with local providers.
• Maintains driver personnel files for compliance.
• Coordinates fleet repairs.
• Coordinates last‑minute additional runs via our truck or courier.

• High school diploma/GED.
• 1+ years of prior dispatching experience required.
• Experience in shipping preferred.
• Prior routing experience a plus.
• Industry experience preferred.
• Knowledge of OSHA and DOT regulations preferred.
• Proficiency in Microsoft Outlook.
• Experience with Dispatch Track, Geotab, High Jump, and Trilogy software preferred but willingness to learn.
• Well organized, strong attention to detail, demonstrated integrity and professionalism.
• Continued focus on improving system efficiencies and business practices.
• Great communication skills and the ability and desire to lead a team.
• Out‑of‑the‑box problem solver with a strong sense of urgency.

$21.22 – $35.00 (Monthly for salaried roles / Hourly for all other roles). This role is bonus or incentive plan eligible.

We care for each other and value our well‑being. Our competitive offering includes health, dental, vision, paid time off, life insurance, a 401(k) with a company match, and other meaningful and inclusive enhancements such as mental health coverage, gender‑affirming and family‑building benefits, paid parental leave, associate discounts, community involvement opportunities, and more.

Equal Employment Opportunity and Reasonable Accommodation Information. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Entry level

Full-time

Management and Manufacturing

Wholesale, Wholesale Building Materials, and Construction