Software Dev Engineer II, Conversational Ad

Overview

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across  and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights.

We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you re energized by solving complex challenges and pushing the boundaries of what s possible with AI, join us in shaping the future of advertising.

We are looking for a software dev engineer for the Conversational Ad Experiences (CAX) team within Sponsored Products and Brands (SPB). SPB helps merchants, retail vendors, and brand owners grow incremental sales of their products on Amazon through native product advertising. The CAX team focuses on sponsored conversational shopping experiences powered by large language models (LLMs). The team is working on multiple  industry first  projects which are ambiguous and challenging, but they offer the opportunity to have a significant impact on both our shoppers and business.

As an engineer on the team, you will drive major product and engineering initiatives, build large-scale, low-latency distributed systems, build ML infrastructure and data processing pipelines. You will partner with our science team to implement LLM models in production, and also contribute to LLMOps. You will be responsible for designing, building, and operating key pieces of customer facing functionality impacting hundreds of millions of Amazon shoppers worldwide.

• Design and develop net new conversational ad experiences on the Search page
• Collaborate with cross-functional teams to integrate AI-driven solutions across our advertising ecosystem
• Pioneer new approaches to conversational AI and natural language interactions in advertising
• Shape the future of how businesses connect with customers through advertising
• Create scalable systems to deliver explicitly personalized ad experiences

• Passionate about Generative AI, Large Language Models, and their real-world applications
• Strong software engineering skills
• Creative problem-solver who thrives in ambiguity and loves tackling complex challenges
• Track record of delivering innovative solutions that drive business impact
• Enthusiasm for staying current with the rapidly evolving AI landscape

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor s degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit…