Distinguished Scientist, Agentic - Traveler
Listed on 2026-02-28
-
Software Development
AI Engineer, Machine Learning/ ML Engineer
Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to TeamExpedia Product & Technology builds innovative products, services, and tools to deliver high‑quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveler and our partners that drive loyalty and customer satisfaction.
The AI & Data Science is breaking new ground to tackle some of the most complex customer experience problems in the travel domain to lead the science, architecture, and experimentation behind traveler‑facing agentic experiences across Expedia Group, spanning Vrbo hosts, hotels, and other supply partners. This team will shape how autonomous AI agents help millions of travelers’ plan, book, and manage their trips, safely and at scale such as complex requests like “Plan a 10-day family trip to Japan with safe hotels and direct flights,” or “Find me a villa with a pool under $300/night,” or “What are my options now that my flight is cancelled” into secure, personalized, and actionable itineraries across our B2C platforms.
Inthe role you Will
- Shape the long‑term vision and scientific agenda for agentic applications serving travelers, identifying “big hairy” opportunities where autonomous agents can transform the end‑to‑end trip lifecycle, from inspiration and discovery to booking, in‑trip assistance, and post‑trip support.
- Serve as a strategic thought partner to senior product, engineering, and platform leaders, defining the role of agentic interfaces vs. traditional search/GUI tooling. Ensure we deliver real business value (conversion, lifetime value, retention, and service efficiency) while preserving trust and providing delightful user experience.
- Design and evolve agentic experiences and architectures like natural language from travelers are mapped to structured intents (e.g., search parameters, filtering, modification requests) and tool calls that safely interact with our shopping and booking platforms.
- Lead applied research in areas such as complex itinerary planning, ambiguity resolution and evaluation methodologies.
- Be hands‑on: prototype agents and components, design and run experiments, build and evaluate models, and work with engineering teams on end‑to‑end systems.
- Lead end‑to‑end experimentation, from ideation and offline evaluation to A/B tests in production.
- Bachelor of Science degree in Computer Science, Machine Learning, or related field, with 15+ years of experience.
- Deep expertise in LLM training/tuning/distillation, multi‑agent frameworks and orchestration of tool‑using agents, along with architecting ML platforms and systems to support large‑scale experimentation and deployment of agents.
- Familiarity with agentic evaluation frameworks (e.g., Lang Smith, Deep Eval, Galileo), agentic protocols (e.g., MCP, A2A, AG‑UI, ACP), and agentic frameworks (e.g., Lang Graph, Llama Index, Auto Gen), or comparable internal/industry tools.
- Demonstrated ability to deliver large, complex GenAI projects from concept to production.
- Broad and deep understanding of machine learning theory and practice, including Recommender Systems, Personalization, and Context Engineering patterns (retrieval, memory, session/state management) and how they interface with agentic applications.
- Proficienc…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).