Outreach Care Coordinator - North Seattle​/Aurora

Overview

Schedule: 8:30am-5pm

Location: North Seattle / Aurora

Salary: $73,500 - $75,500

Working at Evergreen Treatment Services makes a difference in our community. We strive to transform lives through addiction and social services in Western Washington, with a mission to support racial equity, health equity, and community justice.

• ETS has been transforming lives and communities for over 50 years through innovative addiction and social services.
• Our Clinic Services and REACH teams provide professional expertise to serve our most vulnerable community members.

• Title: Outreach Care Coordinator
• Location: North Seattle / Aurora region; based in Seattle City Council District 5; works with North Outreach Team and coordinates with City of Seattle UCT for shelter referrals at eligible sites and partners in neighborhoods such as Lake City and Aurora Ave.
• Schedule: Full-time onsite;
  Monday–Friday, 8:00am–4:30pm
• Summary: The Outreach Specialist engages clients living on streets and encampments, provides low-barrier resource navigation, maintains engagement with case management, and builds partnerships to coordinate care.

• Help ETS carry out its mission by collaborating with staff to transform systems of harm and inequity and improve community health and safety related to substance use and homelessness.
• Support organization-wide initiatives to reimagine interconnectedness within the community and address aspects of society shaped by white supremacy and settler colonialism.
• Provide outreach to people living outside in Seattle D5 to conduct health and needs assessments and recommend services.
• Visit sites where individuals experiencing homelessness are located to engage potential clients and explain available approaches.
• Assess needs for mental health, primary medical care, and substance use according to stage of change; focus on reducing harmful consequences.
• Assess the scope of need among the unhoused population in D5 and collaborate with government and community partners to advocate for access to or creation of adequate services.
• Refer clients to resources and support ongoing engagement with services.
• Develop and maintain positive working relationships with program partners and referral sources to facilitate interagency collaboration and avoid service duplication.
• Participate in case conferencing meetings with outreach and other homeless service providers to discuss high-barrier clients.
• Maintain up-to-date data per REACH Outreach standards to coordinate care and have accurate site information.
• Document activities in accordance with agency, contract, state, and federal requirements.
• Coordinate with government and community entities to provide a coordinated system response, including but not limited to: city/county coordinators, public health assessments, hygiene and sanitation services, waste removal, law enforcement coordination, and benefits assistance.
• Participate in stakeholder, government, and community meetings to help shape an effective system response.
• Maintain professional confidentiality while communicating with partners to protect client privacy and advocate for needs.
• Utilize clinical supervision, psychiatric consultation, and peer support to explore intervention strategies, counter transference, resource development, and self-care.
• Provide services consistent with ETS/REACH policies and procedures.
• Local travel is a job requirement.
• Attend REACH team meetings and other required meetings with program partners.
• Additional duties as assigned.

• Education and/or Lived
  
  Experience:
  
  High school diploma or equivalent required; undergraduate degree with coursework in social services preferred.
• Minimum two years of experience in social work or outreach programs.
• Ability to respectfully engage with individuals experiencing homelessness and behavioral health conditions.
• Experience working with complex governmental and community partners to maintain service provision.
• Experience with harm reduction services is highly desirable.
• Knowledge and
  
  Skills:
  
  Understanding of racial justice and social equity; commitment to an equitable environment for clients and staff.
• Ability to pass a Washington State…