Family Advocate

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Closing date:
Until filled

At Neighborhood House (NH), our vision is a healthy, diverse, and welcoming community, free of poverty and racism, where all people thrive. We serve over 16,000 individuals in Seattle/South King County in the areas of early learning, youth development, citizenship, employment, health, housing, resource navigation, and aging adults. In addition to direct services, we use our experience and deep connection to our communities to advocate for equitable access to services, and policy changes that advance equity for all.

When one of us succeeds, we all succeed!

Neighborhood House is on a mission to becoming a multi-cultural, anti-racist agency. We are achieving this by sharing power, listening to and learning from each other and our communities, and working to repair past inequities. We are building a culture where equity is the foundation, inclusiveness is the default, and access for marginalized communities is the norm.

Our Agency Values include Community, Equity, Integrity, Relationships, and Sustainability. More information about our Agency Values can be found here.

for more details about our benefits program.

Child Development Department staff support the Neighborhood House mission framework and Strategic Plan by contributing to the school readiness of low-income children and supporting their parents, care givers and community. The primary responsibility of the Family Advocate is to support both classroom services and family engagement by building children’s social competency and supporting parent engagement.

• Document service delivery to families through regular and accurate data entry in the department's electronic case management system (Child Plus).
• Complete all required program reports accurately and in a timely manner.
• Implement a process of on-going monitoring to assure initial health exams, ongoing health needs, and family engagement supports are being conducted in accordance with the program’s policies, procedures and timeliness.
• Advise Family and Health Services Manager of changing demographics, community needs, and resources to ensure the program can continuously evolve to meet the needs of the community.
• Perform other duties as assigned.

• Serve as the link between home and school for families while promoting the family outcomes established by the Head Start Parent, Family and Community Engagement Framework.
• Foster a respectful and supportive relationship with assigned families in order to support the family with moving towards self-sufficiency.
• Maintain regular communication with families (in person, via phone, and electronically) and document communication in the department’s electronic case management system (Child Plus).
• Assist families with the coordination health, education, and social service resources.
• Work with families to ensure that children are receiving the ongoing health care needed to be successful in school, including physical health, oral health, mental health and nutrition services.
• Assist families in identifying medical and dental homes and arranging regular, ongoing preventative health care appointments as needed. When treatment is needed, support families in arranging for follow up care.
• Administer health and development screenings to children in accordance with department policies and procedures; communicate results to families and assists them in determining next steps for their child.
• Involve parents in the classroom in meaningful ways which demonstrate the belief that parents are the principal influence on their child's education and development.
• Share knowledge about the program’s curriculum, activities, philosophy, and teaching strategies with families.
• In partnership with teaching staff, help families develop their own strategies for supporting children’s learning at home.
• Provide breaks and substitute coverage for classroom teaching staff as needed using this time to observe children and practice educational support…