AAS - Case Manager ; Vietnamese speaking

Job Description

Location:

Seattle, WA, USA

Posted Tuesday, August 5, 2025 at 10:00 AM

ABOUT THE ORGANIZATION: Come work with us! Help us provide hope, opportunity, and voice to thousands in our region by joining our team. All candidates are welcome to apply, especially those with diverse lived experiences and underrepresented perspectives. We strongly encourage candidates who represent Asian & Native Hawaiian/Pacific Islander, intersectional communities such as LGBTQIA+, Transracial Adoptees, those who are justice involved, multi-racial, multi-lingual, all abilities, South Asian, or other underrepresented communities.

About ACRS: Since 1973, Asian Counseling and Referral Service (ACRS) has been working toward social justice and offering a broad array of behavioral health programs, human services, and civic engagement activities for Asians, Pacific Islanders, and other underserved communities in King County and beyond.

Mission: Asian Counseling & Referral Service is a social justice organization that promotes the health and well‑being of Asians and Native Hawaiian/Pacific Islanders and other communities by providing and advocating for responsive community‑based services.

Vision: Hope, Opportunity, and Voice for All

Values:

• We are rooted in our Social Justice history and practice and advocate for those who are farthest from hope and opportunity.
• Our actions are client‑ and community‑centered.
• Compassion is at the heart of our work and approach.

Position: Full‑time Vietnamese speaking Case Manager I in Aging and Adult Services. Provides culturally competent case management services to elderly persons and adults living with disabilities within the Asian and Native Hawaiian/Pacific Islander community. Services are as holistic, person‑centered, and strengths‑based as possible, with the goal of helping individuals to live a meaningful and independent life in the community.

COMPETITIVE BENEFITS PACKAGE INCLUDES:

• Pay range: $58,400 to $63,100 annually. Pay can increase based on experience.
• ACRS pays 100% for employee‑only HMO/Virtual Plus medical benefits. Additional options are covered from 75% to 85%.
• Vision insurance is available at a very minimal cost.
• ACRS pays 100% of life, AD&D, and long‑term disability insurance on or coinciding with start date.
• Employer‑paid ORCA card and van‑pool program. Free on‑site parking available.
• Paid Time Off:
  • 8 hours of vacation accrued monthly from day 1, usable after 6 months.
  • 6 hours of sick leave accrued monthly from day 1, usable once accrued.
  • 32 hours (max) of wellness leave per year, usable upon hire, prorated by hiring month.
• 13 paid holidays annually.
• IT equipment provided, with telecommuting reimbursement available.
• 403b retirement savings account eligibility.
• Simplified employee pension available after 2 years.
• Employee Assistance Program.

ESSENTIAL JOB FUNCTIONS:

• Work with clients to develop and implement person‑centered, holistic care plans, conduct comprehensive in‑home functional assessments, and collaborate with client/family and community resources.
• Identify client needs and facilitate access to community resources, manage referrals, and ensure services meet client needs.
• Authorize services and client choice of qualified providers, travel for home visits, and maintain communication for implementation.
• Authorize or re‑authorize Medicaid‑funded services via Provider One and inform clients of changes.
• Advocate for services in citizenship, housing, food assistance, legal, translation, and other areas; manage LTC-related referrals and documentation.
• Facilitate transitions to nursing homes, assisted living, or adult family homes; coordinate placement and continuity of care.
• Report as a mandatory APS reporter and document suicidal ideation or behavioral issues.
• Assist clients/families with home modifications, crisis intervention, and appropriate care setting transfers.
• Complete documentation on time, participate in QA and process improvements, and meet performance standards.
• Attend agency, program, and team meetings, consultations, and in‑service training.

POSITION

QUALIFICATIONS:

• Education and Experience:
  • Master’s degree (social work, behavioral, or health sciences) with bilingual/bicultural…