Senior Advocate

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Seattle:
Seattle:
Kent:
Des Moines:
Burientime type:
Full time posted on:
Posted Todayjob requisition :
JR101244

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services.

Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization
** Position Summary
** As a team member, the Senior Advocate is primarily responsible for learning about all the Community Relations Department programs to be able to effectively implement and fulfill all the requirements. The Senior Advocate is also responsible to network with community services organizations/programs, and to research/investigate all the available services/resources in order to be able to provide direct services to program clients;

and refer them to services that meet the client’s specific needs, ensuring that the services are in line with program/contractual goals. These services may include: transportation, interpretation and translation, assistance with forms completion, and general advocacy on behalf of the client, etc. All client services/contacts will be documented in the electronic data base system (Peer Place) utilized by the program.

File on a timely manner (refer to client records policy) all client personal information in the paper file.  The Senior Advocate will also work cooperatively with other program staff in scheduling clients,  maintaining accurate and complete client files, billing records, reports, etc.; will assist with answering the phones at the main switchboard (dental building reception area during receptionist’s breaks and lunch and as needed).

The Senior Advocate will also perform other office duties as may be deemed necessary and appropriate by the supervisor.  The Senior Advocate may be asked, on occasion, to work on weekends; participate in Sea Mar’s or  other community sponsored events, etc.  
** Duties and Responsibilities
** As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services.  Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an   excellent client experience by:
Understanding and empathizing with client needs  
** Job Description
** Surpassing client expectations   Demonstrating a high level of integrity   Exhibiting compassion and commitment   Advocating for social justice   Taking pride in individual work as well as that of the team   Continually learning to stay current with industry standards, best practices and technology  As a Sea Mar employee, the individual in this position commits to adherence to these values to their  utmost ability and endeavors to strengthen and embody this mission daily.
** REQUIRED SKILLS
** Must possess excellent customer service; interpersonal and communication skills and the ability  to appropriately relate to seniors and disabled individual over 18 years of age of all  socioeconomic backgrounds.
Must possess good organizational and writing skills.
Bilingual (English-Spanish) required.
Sensitive to the needs of the diverse Latino/Hispanic population.
Knowledgeable of computer programs.
Absence of criminal background is required by law and regulation. Employee’s DSHS Criminal  Background Check will be checked prior to employment and biannually and must be without  findings that can prevent the…