AV Field Service Technician

Base Pay Range

$30.29/hr - $36.06/hr

The AVI‑SPL Field Service Technician will work in partnership with the Global Helpdesk to provide service support for customers at customer sites with the end goals of restoring functionality to our customers’ assets while delivering a world‑class customer service experience.

• Read and interpret electronic schematics and architectural blueprints
• Perform preventative maintenance visits to help maintain a stable client environment
• Clean various AV equipment, including camera lenses, monitors, and equipment fans
• Field installation of control programs (AMX/Crestron/Firmware) – upload and download capability
• Field service support of networked devices (routers, IP protocols, etc.)
• Perform service tasks (pulling cable, installing connectors, mounting projects, and hanging ceiling mounts) in a timely, quality‑conscious manner
• Assist next‑level service technicians as needed
• Provide training to clients and less senior technicians as needed
• Adhere to OSHA standards for all phases of the job
• Setup and troubleshoot various video codecs
• Travel to various job sites as required
• Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives

• Work hours and location may shift based on client requirements and may include travel
• Position generally involves working on customer sites, potentially in construction‑site type environments

• Effective communication with employees, customers, and colleagues
• Safe and efficient use of hand and power tools
• Independent working and thinking, meeting deadlines
• Basic computer knowledge
• Knowledge of basic signal flow for audio, video, and control
• Ability to manage small to medium projects
• Ability to solder and crimp connectors
• Valid driver’s license and vehicle record meeting AVI‑SPL standards

• High school diploma or equivalent (preferred)
• 2–4 years of audiovisual integration experience (preferred)
• Formal education in electronics or related field (preferred)
• Familiarity with AMX networking essentials
• Crestron professional installation and configuration
• AVIXA CTS general certification
• OSHA 30‑hour construction course

• Medical benefits, including vision and dental
• Paid holidays and paid time off
• Dynamic company culture
• Training and professional development opportunities

• Seniority level:
  Associate
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: IT Services and IT Consulting

AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI‑SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.