Data Center Customer Operations IV

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society.

You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Data Center Technician position at our downtown Seattle location.

• Racks and stacks customer equipment
• Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly

• Determines work priorities from the Oracle queue and ensures adherence to all commit times

• Troubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as needed

• Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
• Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)

• Maintains detailed written records of all work activity

• Leads advanced installations; provides input and identifies problems with drawings, and assists with verification of custom projects

• May deliver training to others on operations procedures and basic safety
• Identifies site specific safety issues and integrates into training

• Supports customer satisfaction through timely and precise order execution and quality assurance checks

• Demonstrated experience as a data center technician
• Ability to install fiber trays, fiber ladders, rack and stack customer equipment
• High School Diploma
• Experience using BERT and SONET test equipment a plus
• Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
• Able to lift heavy equipment/items up to 50 pounds
• Able to work days/nights/weekends/holidays, if needed and/or required

The targeted pay range for this position in the following location is / locations are:

United States - SE3 Seattle : 59,000 - 88,400 USD / Annual

United States - SE2 Seattle : 59,000 - 88,400 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full‑time position determined by role, level, and location.
The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job‑related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program
:
An Employee Assistance program is available to all employees.

US Benefits:

- Insurance:
You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.

- Retirement:
You and Equinix may contribute to a retirement plan to help you plan for your financial future.

- Paid Time Off (PTO) and Paid Holidays:
You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some…