Field Service Technician

Field Service Technician - Electro-Mechanical

Seattle, WA – Full‑time position (40+ hours per week) with extensive travel. The company provides a van, all necessary tools, and covers travel expenses.

Hours: Full‑time, 40+ hours per week.

Essential Duties and Responsibilities:

• Performs calibration service on all ENA and ESPEC Corp manufactured equipment following ISO/IEC 17025 Quality Management System, maintaining accurate customer data.
• Conducts on‑site training for customers on operation, start‑up, and maintenance of newly installed equipment.
• Repairs and adjusts refrigeration systems, electrical, and control systems.
• Configures and calibrates controllers and recorders, demonstrating knowledge of their operation and application.
• Evacuates refrigeration systems as needed.
• Charges/recharges refrigeration systems and records refrigerant usage in tickets.
• Reads and interprets refrigeration and electrical prints/drawings.
• Coordinates and supervises on‑site activities when contractors are used for large installations.
• Records and approves contractor hours on large installations.
• Completes expense reports for all expenditures.
• Submits detailed service reports after each job, including travel/labor hours, work performed, job status, and customer signature.
• Implements engineering‑approved system changes.
• Returns parts from the field.
• Presents himself/herself professionally and acts in a courteous and helpful manner.
• Prepares for the next assignment by researching what must be done to complete the job.
• Reads manuals on unfamiliar equipment to gain a better understanding.
• Assists production as needed upon request.
• Cleans work area, maintains the service van, machines, tools, and equipment.
• Arrives at the predetermined job site on the date and time provided by the Service Manager.
• Completes ongoing safety training.
• Operates efficiently and effectively with minimal direct supervision.
• Regular, physical attendance is required.
• Regional, extended domestic, and international travel required.
• Other duties as assigned.

Requirements:

• Travel is required (all expenses paid).
• Minimum of two years of college or trade school coursework, or five years of industry experience.
• Experience brazing, soldering, and welding ferrous and non‑ferrous materials.
• Experience with plumbing.
• Customer service experience.
• Electrical controls troubleshooting.
• Refrigerant charging and recovery.
• Valid driver’s license.
• Ability to lift 50 lbs.
• Basic computer skills.
• EPA certification.