Security Supervisor - Events and Concerts

Security Supervisor - Events and Concerts - Cannonball Arts LLC, Seattle, WA, United States

• Meet with the Event Manager to review event plans, schedules, security priorities, and risk considerations
• Create and execute DOT maps and security deployment plans
• Conduct pre-show venue walk-throughs to identify safety concerns, choke points, and crowd-flow issues
• Lead pre-show security briefings, ensuring clarity around posts, protocols, guest expectations, and escalation paths
• Coordinate with Front of House, Production, and Operations teams on entry procedures, bag policies, re-entry rules, and crowd management strategy
• Oversee ingress, egress, and line management to maintain safe guest flow and positive arrival experience
• Maintain an active on-the-floor presence during events, working posts as needed
• Direct staff rotations, breaks, and coverage throughout events
• Monitor crowd density, energy levels, and behavior, adjusting deployment in real time
• Respond to incidents and emergencies in coordination with the Event Manager, Production Manager, and Emergency Response Team
• Act as point of contact for artist security needs, VIP movement, and restricted-access areas when applicable
• Coordinate with local law enforcement, medical personnel, or emergency responders as needed
• Lead post-show security operations, including safe guest exit and venue clearing
• Complete timely post-event security reports, including incident documentation, staffing notes, guest or staff issues, use‑of‑force or medical responses (if applicable), and recommendations for future improvements
• Participate in post-event debriefs with the Event Manager and General Manager as needed

• Assist the General Manager in developing and maintaining security policies and procedures
• Maintain strong working knowledge of the Emergency Action Plan (EAP) and participate as a member of the Emergency Response Team
• Hire, train, and build a professional in‑house security team
• Create and manage security schedules for events and daily operations
• Coordinate with external security staffing vendors as needed
• Ensure all security staff meet training, certification, and compliance requirements

• Comfortable working in a hybrid role with some in‑office administrative time
• Proficient with email and professional communication
• Experience using scheduling or workforce management software
• Comfortable working in Google Workspace (Docs, Sheets, shared calendars)
• Organized, responsive, and able to manage schedules and documentation efficiently

• MAST certified or willing to obtain certification
• Trained in Naloxone (Narcan) administration or willing to complete training
• Commitment to ongoing training in safety, de‑escalation, and emergency response

• 3+ years of experience in nightlife, venue, or crowd‑based security
• Experience supervising teams and making real‑time decisions in fast‑paced environments
• Training or certification in de‑escalation and conflict resolution preferred
• Prior experience in a concert venue or nightclub environment
• Experience working live music and EDM events is a plus
• CPR/First Aid certified or willing to be certified
• Experience collaborating with law enforcement or city safety departments
• Knowledge of harm‑reduction and inclusive security practices
• Calm, confident, and professional demeanor under pressure
• Strong interpersonal and communication skills
• Familiarity with downtown Seattle nightlife and safety landscape is a plus
• Flexible availability, including nights, weekends, and holidays
• Ability to stand and walk for extended periods and lift up to 50 lbs
• Must have or be willing to obtain required state security certifications

• 48 events per month during off‑peak seasons
• 8+ events per month during peak seasons (Spring/Fall)
• Variable weekly hours based on event calendar
• Nights, weekends, and holidays required during event weeks
• Hybrid role: on‑site event work + limited in‑office administrative time

Equal Opportunity Employer
Cannonball Arts is an equal opportunity employer and strongly supports a diverse and inclusive workplace. We do not discriminate based on any characteristic protected by local, state, or federal law.