Jewelry Sales Associate - Bespoke Designer

Jewelry Sales Associate - Bespoke Designer

Frank Darling is an online, female‑founded fine‑jewelry brand that creates custom engagement rings, wedding bands, and other luxury pieces. We’ve been highlighted in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy and more for our design, sustainability, and modern take on the bridal market.

We currently have an immediate, on‑site opening for a diamond jewelry sales specialist in our Seattle studio
. The ideal candidate is a design‑savvy, detail‑oriented professional with strong interpersonal skills who thrives in a fast‑paced, hands‑on environment.

• Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in‑person and virtual appointments, website chat, and over the phone.
• Confidently provide real‑time diamond feedback and recommendations while chatting over the phone or on the website.
• Advise clients on the 4C’s of diamonds.
• Educate clients on the differences between lab‑grown diamonds, natural diamonds, and moissanite.
• Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity.
• Empower clients to feel confident in their once‑in‑a‑lifetime purchase.
• Meet sales goals and close sales efficiently.
• Work with the in‑house gemology team to source, select, and present diamonds.
• Coordinate with the CAD team and production team to ensure a smooth design and production process for client jewelry.
• Respond quickly to inbound phone calls, chats, and emails.
• Maintain and nurture client relationships as the main point of contact for all sales.

• Strong knowledge of fine jewelry styles and trends.
• Attention to detail and a high level of empathy and professionalism.
• Ability to work proactively and think creatively to solve problems as they arise.
• Solid organizational skills.
• Ability to multitask and juggle many client requests at once.
• 2+ years of sales experience in jewelry or bridal.
• Extremely detail‑oriented.
• GIA coursework a plus but not required.
• Jewelry fabrication or design experience a plus but not required.
• Adobe Illustrator experience a plus but not required.
• Full‑time on‑site role located in Seattle
  .
• Office hours:
  10 AM to 6 PM
  .

• Equity Compensation: Every Frank Darling team member receives a stock‑option package.
• Insurance: Medical, dental, and vision insurance begins on the first day of your second month.
• 401(k): Optional 401(k) program.
• Paid Time Off: Flexible, unlimited paid time off policy.
• Performance‑Based Bonuses: Monthly bonus for achieving sales targets.
• Disability and Life Insurance: 100% employer‑paid.
• Employee Discounts: Generous discount program for you, your friends, and your family.

Entry level

Full‑time

Retail Luxury Goods and Jewelry