Inside Sales Representative; West

Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care.

We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges.

GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies.

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GRAIL is seeking an Inside Sales Representative (ISR) to join our Provider Business Unit. The ISR will report directly to the Provider Channel Area Director. The Area Director will provide day-to-day business direction to support the ISR's core objective: driving growth in active prescribers and accession volume within the Provider Channel.

You are approved to work remotely from your City and State. While your primary workplace is your home, you may be required to travel occasionally to a GRAIL office or other locations to perform your work or attend team-related events.

• Engage ordering providers and office staff within Provider Area whitespace to educate staff on Galleri and the unmet need for MCED, maintain high awareness, and ensure appropriate pull-through of accession volume within ordering practices.

• Use a combination of cold calls (~30 per day), cold emails, Linked In messaging and other outbound communication methods to reach your target audience and schedule the required number of monthly sales interactions.

• Provide service support for active prescribers in white space including kit supply, implementation needs, and ongoing AI resolution with Customer Service.

• Field inbound leads from within whitespace to onboard new provider accounts.

• Provide support and flexible call capacity in support of other strategic Area business goals (e.g. speaker program recruiting and follow-up, re-engagement of dormant providers, etc.) at the request of their aligned Area Director.

• Support marketing and sales team to increase efficiency and effectiveness of the lead funnel and increase the pace of active prescriber growth.

• Customer engagements are 100% virtual, completed via phone and/or video conference.

• ISRs should live within their respective Area boundaries in order to facilitate effective customer and Area engagements.

• The West Area ISR should live in Pacific or Mountain time zones and work primarily on Pacific time.

• Occasional travel may be required for National/Regional/District sales meetings and other team meetings (approximately 1-2 times quarterly).

• These responsibilities summarize the role’s primary responsibilities and are not an exhaustive list. They may change at the company’s discretion.

• BS/BA degree.

• Occasional travel may be required for National/Regional/District sales meetings and other team meetings (approximately quarterly).

• Minimum 2 years inside sales or field sales experience within pharmaceutical, biotechnology, or lab sales.

• Superior verbal and written communication skills.

• Demonstrated ability to communicate complex information into an “elevator pitch” to get someone’s attention and persuade them to take action.

• Experience with sales and prospecting tools, such as Salesforce, Outreach, Linked In Sales Navigator and Zoom Info.

• Hours and days may vary depending on operational needs.

• Working with dry ice may be necessary.

• Standing or sitting for long periods of time may be necessary.

• May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation.

• Some lifting (up to 25 pounds) may be necessary.

• Ability to travel 25% as required.

The expected…