Inside Sales Representative - Class

Inside Sales Representative - January Class

Join to apply for the Inside Sales Representative - January Class role at CharterUP and help transform the $30 billion group transportation industry with cutting‑edge SaaS technology.

Charter

UP delivers an industry‑leading experience for customers and operators, connecting users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real‑time availability, transparent pricing, and detailed vehicle options—whether for corporate events, company shuttles, or weddings. By streamlining a previously fragmented process, Charter

UP brings transparency, accountability, and efficiency to an industry overdue for innovation.

• Innovative Impact:
  Be part of the team that’s revolutionizing group travel, setting new standards in an industry overdue for change.
• Growth Opportunities:
  As a hyper‑growth company and one of the fastest‑growing companies recognized by Inc., there’s no better time to join our dynamic, growth‑stage organization.
• Driven Team:
  Collaborate with the most driven minds in tech while working in a remote‑first environment with a hub in Austin, TX.
• Funding & Stability:
  Our $60 million Series A funding positions us for even greater expansion; you can be part of this exciting journey.

Sales Manager

Remote

This is a hybrid inbound and outbound sales role for people who are hungry to drive revenue, build repeat business, and own their results. It rewards individuals who thrive under pressure, act decisively, and operate with high urgency and precision. You will manage hundreds of customer interactions per week, build your own book of business, and ensure every booking experience reinforces Charter

UP’s reputation for speed, reliability, and excellence.

As a Client Solutions Partner (CSP), you’ll handle high volumes of inbound demand while chasing down the next opportunity before anyone else does. You’ll be responsible for closing new customers and expanding recurring ones, managing a mini‑portfolio of high‑value accounts that rely on you as their trusted Charter

UP contact.

• Hit and exceed metrics: own performance against conversion rates, revenue targets, outbound/inbound activity, repeat bookings, and overall account growth.
• Manage a high volume of inbound leads while driving outbound reactivation and expansion.
• Use Charter
  
  UP’s marketplace technology to create tailored trip quotes that minimize booking friction.
• Execute disciplined call patterns to maintain conversion velocity and follow‑up consistency.
• Build urgency, rapport, and trust in every interaction, closing decisively with confident communication and assumptive sales techniques.
• Drive repeat business by identifying high‑value accounts, expanding relationships, and turning one‑time bookings into repeat relationships.
• Apply call control, objection handling, and active listening to diagnose customer needs and drive efficient bookings.
• Escalate only when needed, solve problems directly, and push through roadblocks to deliver outcomes.
• Use sound judgment and data to focus on highest‑yield opportunities.
• Detect and stop low‑value activity early to protect revenue through commercial acumen.
• Maintain complete accuracy in quoting, CRM updates, and call documentation across systems like Salesforce, Outreach, G‑Suite, Slack, and proprietary tools.
• Collaborate with peers and leadership on post‑mortems and performance reviews to refine tactics and improve execution.

• 3+ years in sales, account management, or hybrid revenue roles, consistently exceeding performance goals.
• Demonstrated ability to manage and grow a book of business, expanding spend, deepening relationships, and driving retention.
• Proven success balancing high‑volume inbound response with targeted outbound prospecting and account development.
• Skilled in navigating multi‑contact organizations and identifying new opportunities within existing accounts.
• Expert communicator with mastery in objection handling, urgency creation, and assumptive closing across varied customer types.
• Proficient in CRM and sales enablement tools…