Sales Account Executive

Position:
Sales Account Executive

FLSA Classification: Salary, Exempt + Commission

Reports to: Director of Sales & Marketing

Schedule: Monday - Friday in your time zone, with the flexibility to serve your customers

States Eligible for Hire: AK, AR, CO, DE, FL, ME, MA, MI, MN, MT, NY, OH, OK, PA, SC, TX, UT, VA, VT, WA

Think Reservations is one of the leading hospitality technology platforms in the United States. With more than 2,000 businesses using our property management system, channel manager, booking engine, website design and digital marketing services, we are focused on bringing innovative tools and functionality that will allow our customers to pursue growth and deliver exceptional guest experiences. At Think Reservations, we work together every day to be the top of mind choice in our industry as the all‑in‑one solution for our customers.

As an Account Executive at Think Reservations you will be responsible for converting Qualified Deals (QDs) into new clients and passing them onto our Customer Success Team for an exceptional on‑boarding experience. You are expected to plan and conduct sales presentations for prospective customers by using effective sales management tools and strategies. As a key member of the Sales & Marketing team, you will report to our Head of Sales & Marketing, and have a direct impact on the expansion of our brand and product in both new and existing markets.

• Act as a point of contact for potential clients.
• Quote and negotiate prices and/or terms of sales or service agreements and prepare and submit sales contracts for orders.
• Manage all assigned Qualified Deals in the Qualified Deals Pipeline including maintaining potential customer records, using automated systems.
• Organize and lead meetings to identify potential clients’ needs and pain points and discuss how specific products or services we offer can meet those needs.
• Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
• Prepare sales presentations and proposals, lead educational webinars, craft emails, and conduct engaging phone conversations to demonstrate the value of Think Reservations.
• Resolve problems and potential customer objections in a timely manner.
• Identify and qualify prospective customers using personal professional relationships within the lodging industry, business directories, leads from existing clients, participation in organizations, or in‑person events.
• Ensure speedy communication to reduce the time spent in the sales process.
• Stay up to date with new features and product launches.
• Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
• Collaborate closely with team members and directors on strategic and innovative sales approaches.
• Work directly with the Director of Sales to support the acquisition of new accounts.
• Ensure the successful flow of the sales cycle by maintaining accurate activity and deal information in our CRM with a high level of detail.
• Monitor and complete expense reports, sales performance reports, or other paperwork.

• Bachelor’s degree required, or equivalent work experience required
• Entrepreneurial mindset who is a self‑starter, can think outside the box, and create their own opportunities.
• 3 years of sales experience, business‑to‑business preferred
• A passion for travel and helping other small business owners
• Someone who isn’t afraid to walk in the doors of businesses and cold call!
• Experience in the hotel sales industry is a big plus!
• Demonstrates the ability to close new business opportunities
• Self‑directed and results‑oriented with a strong work ethic and competitive spirit
• Knowledge and hands‑on experience with Sales Force a plus
• Ability to succeed in high‑growth, fast‑paced startup environments

Mid‑Senior level

Full‑time

Sales and Business Development

Hospitality