Account Manager - Seattle​/Portland

Account Manager – Seattle/Portland

The Account Manager is responsible for developing and maintaining business relationships with new and existing customers.

• Assist the Senior Territory Manager in identifying opportunities and leads within a specified geography.
• Maintain current business relationships.
• Grow current business organically.
• Complete implementations and other steps of the sales process with the Senior Territory Manager (initial sales call, implementation, first report debrief, 30‑day summary, and quarterly summary).
• Assume full responsibility of the account after 90 days.
• Complete lunches and other meetings as needed for account maintenance.
• Attend and contribute to customer meetings and events/presentations when needed.
• Field travel with overnight stays up to two nights per month depending on location of accounts.
• Assume responsibility for patient bills, customer needs, supply ordering, phlebotomist calls, and work with the Phlebotomist Supervisor to manage phlebotomists.
• Be able to recite the 30‑second talk track and other company talk tracks.
• Provide weekly summaries of call/account activity.

• Regular and prompt attendance.
• Ability to travel, including overnight stays.
• Above‑average critical thinking ability.
• Demonstrated track record of successful customer relationship building experience.
• Demonstrated professionalism.
• Willingness and ability to take on additional duties as assigned.

• Prior experience as an inside or outside account manager and sales professional required.

• Exceptional oral and written communication skills.
• Knowledge and experience with Microsoft Office.

• Position requires sitting, walking, reaching, bending, stooping, handling objects with hands and/or fingers, talking and/or hearing, and seeing.
• Position requires the ability to lift up to 50 lbs.