Inside Sales Representative

Location:

Seattle, WA (onsite)

SAFR from Real Networks is a unified ecosystem specializing in face-based computer vision solutions optimized for real-world performance. Building on a legacy of digital media expertise and innovation, Real Networks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives.

The SAFR team is looking for a driven, organized, and customer-focused Inside Sales Representative to play a key role in building and managing our sales pipeline. In this role, you’ll engage with inbound prospects, generate new outbound opportunities, and ensure our Regional Sales Managers are set up for success with well-qualified leads and smooth handoffs.

You’ll combine strong communication skills with a detail-oriented approach to manage follow-ups, schedule demos, update CRM records, and support quoting and order processes. Your work will help us connect with the right customers, move deals forward, and deliver an excellent experience from the first touchpoint through purchase.

This is a great opportunity to make an immediate impact, deepen your sales knowledge, and build a strong foundation for a career in B2B sales. If you enjoy talking to people, staying organized, and taking initiative to keep the sales engine running smoothly, we’d love to hear from you!

• Maintain clean, accurate CRM data by documenting all prospect interactions, opportunities, and deal stages in Hub Spot.
• Partner closely with Regional Sales Managers to schedule demos, manage proposal follow‑ups, and ensure timely communication with customers and partners.
• Qualify inbound leads by responding quickly to inquiries, assessing prospect needs, and identifying key factors such as decision‑makers, budget, and timelines.
• Support quoting and order processes by creating quotes, assisting with purchase order management, and coordinating with operations and finance to ensure smooth order fulfillment.
• Follow up consistently with warm or cold leads to move them through the sales funnel and keep them engaged.
• Develop a strong understanding of SAFR’s products, use cases, and competitive positioning to effectively communicate value.
• Develop a healthy sales pipeline by generating outbound leads through email, phone, and digital outreach across targeted verticals.
• Engage in research to help support our business needs.
• Assist with sales enablement material needs, provide feedback on messaging effectiveness and campaign performance.
• Ensure a customer‑centric attitude by providing timely responses, clear communication, and a professional experience with customers and colleagues.
• Other relevant duties as needed by the business.

• 1–3 years of experience in inside sales, customer service, or similar background.
• Strong communication skills and confidence with making phone calls to businesses.
• Excellent problem‑solving skills and attention to detail.
• Experience with CRM or prospecting tools (Hub Spot or similar, Apollo, etc.) is a plus.
• Technical knowledge of software or hardware is a plus.
• Knowledge of the physical security space is a plus.
• Experience with out outbound prospecting a plus, but not required.
• Tenacity, curiosity, and comfort wearing multiple hats in a fast‑moving environment.

Real Networks is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status. We participate in E‑Verify.

Salary range 65,000 to 80,000 annually