Client Services Representative

PLEASE NOTE:
This position is located in our Seattle, WA office. We offer a hybrid work schedule (three days in the office and two days of teleworking) to accommodate for flexibility.

The Client Services Representative is responsible for activities including, but not limited to: client account management, settling client complaints and disputes, taking credit card payments, and other projects as needed by the department manager. This is an in-office role located in our downtown Seattle location.

• Have 1 year customer service experience
• Have professional phone and email etiquette
• Have the initiative to work independently and thrive in a team environment
• Have dedicated thinking and problem‑solving skills
• Have proficient skills in Microsoft Office suite
• Experience in Salesforce or the insurance industry is a plus
• Have ability to deliver customer support like you expect to receive it; with excellence
• Have ability to be organized and are a multi‑tasker with excellent judgment on prioritization within a high‑volume transactional environment

Our office is located in downtown Seattle, in the heart of Pioneer Square. We cultivate a comfortable work environment, with plenty of onsite amenities (gym, locker room, lunch area, snacks, TVs, casual attire, ping pong, etc.). Come join a diverse and growing workforce of over 150 smart, driven people.

Lending Tree is the nation’s leading online lending marketplace. We connect consumers with multiple lenders so they can easily compare options and find the right fit—from mortgages and personal loans to credit, savings, and insurance products.

Our founder, Doug Lebda, started Lending Tree in 1996 after his own frustrating house‑shopping experience. What began as a simple idea to make loan shopping easier has grown into a platform that empowers millions of people to make smarter financial decisions every day.

Quote Wizard, a division of Lending Tree, helps consumers and insurance agents connect through a seamless online marketplace. More than 40 million people have used Quote Wizard to compare quotes and save on insurance. By combining technology, transparency, and expertise, Quote Wizard makes shopping for insurance simple and accessible—empowering people to make confident choices about their coverage. When you think of insurance, think Quote Wizard.

• We’re a publicly traded company (NASDAQ: TREE)
• We’ve welcomed several other companies into the Lending Tree family to expand our reach and capabilities
• We’ve built the Lending Tree app and My Lending Tree dashboard to give consumers tools to manage and monitor their financial health
• We’re also committed to giving back—through philanthropic programs, volunteer opportunities, and partnerships that strengthen the communities where we live and work

$20/hr DOE

Eligible for monthly commission

Medical, dental, vision insurance and 401(k) matching

We’re a collaborative, entrepreneurial team that values curiosity, creativity, and getting things done together. Our teammates are some of the brightest, most driven people you’ll meet — and we celebrate innovation, inclusion, and ownership. At Lending Tree, you’ll find an inclusive culture where diverse perspectives make us stronger. We believe in working hard and supporting one another — with the flexibility and trust that help you thrive both personally and professionally.

We’re proud to offer generous benefits, wellness programs, and time‑off policies designed to help you recharge, stay healthy, and bring your best self to work every day. And yes — we still have fun doing it (our “GSD – Get Stuff Done” award is a fan favorite!).

Come grow with us, make an impact, and be part of a company that truly cares about its people and its community.

Quotes Wizard by Lending Tree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

We understand that each candidate’s situation is unique, so we are committed to providing reasonable support and accommodations for qualified candidates who require such support during our recruiting processes.

• Providing closed captioning during video interviews and/or utilizing Zoom Chat
• Providing interview materials in larger font size print
• Allowing service animals during on‑site interviews
• Providing reserved parking for on‑site interviews
• Providing written feedback during the interview process
• Conducting interviews fully remote as opposed to on‑site