Manager, Key Accounts

We partner closely with Key Account Executives (KAE’s) to grow strategic accounts, the Account Management team drives customer engagement, strengthens relationships, and supports business expansion through customized solutions and strategic insights. This role is integral to the Production and Media team ensuring that key accounts receive the attention and strategic guidance needed to thrive.

• Key point of contact for strategic clients across Broadcast, Film/TV, Studio, Streamer and Production industries ensuring a consistent level of engagement and satisfaction
• Partner with KAEs to identify and implement strategic growth opportunities, develop robust account plans, support customer meetings, and deliver follow‑ups
• Analyze gaps within existing deals to mitigate revenue loss and enhance client engagement and growth of account
• Support contract renewals and committed spend ensuring seamless negotiation and deal execution
• Oversee project level discovery, meetings, quotes, ALC orders, and delegating tasks to Customer Support Associates (CSA’s) where appropriate
• Lead the KAM/AM sales team through use of effective communication, coaching, and feedback to ensure team consistently meets and/or exceeds established revenue targets and KPIs.
• Ensure consistent use of CRM (Salesforce) and customer data platforms to deliver world‑class client management at scale.
• Oversee end‑to‑end KAM / AM and customer workflows providing guidance on efficiency and best practices
• Lead by example and serve as a role model for other KAM’s, demonstrating best practices and cross‑collaboration working with other Getty Images depts:
  Finance, Marketing, Sales Operations etc. to support team goals
• Contributes as a team member of the Sales Management Team in developing strategies and tactics to achieve regional sales goals

• Proven sales and account management experience in a fast‑paced environment. Experience working with Broadcasters, Film/TV studios, streamers, and production companies.
• Knowledge of Getty Images products, services, websites, data systems and other reporting applications
• Minimum of 5 years relevant and/or management experience in this field
• Demonstrated ability to work in an environment of change and manage multiple projects with strong organizational skills
• Proven success in increasing business revenue within existing accounts
• Ability to build cross‑functional relationships that drive revenue growth
• Comfortable conducting outbound proactive efforts and onboarding of new clients, including in‑person presentations, virtual sales, and industry event engagements
• Proficient knowledge of all MS Office tools and relevant software applications

$99,000 - $150,000 a year

Sales roles at Getty Images are compensated based on a number of factors, including but not limited to: qualifications, skill level, demonstrated expertise, certification, business requirements, requirements for the position, geographic location, and level of responsibility relative to the position requirements. Given these factors and others, the starting base pay range for this position can be quite broad, typically from $99, USD.

The company reserves the right to modify this pay range at any point in the future. Getty Images is committed to the health and well‑being of its employees and benefits for full‑time permanent employees may include participation in the company incentive program, equity, and benefits package which is inclusive of medical, dental, vision, 401(k) match, paid company holidays and time off, and paid parental leave.

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The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers' businesses—and how our products and services can help them overcome challenges, elevate their message, and achieve their goals.

We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget.…