Sales Coordinator

Position:
Sales Coordinator – located in Seattle, WA. Base pay: $25.00/hr to $28.00/hr.

The Sales Coordinator provides high-level support to customers and the internal sales organization for preparation, processing, and coordination of customer orders. They achieve superior technical skills and understanding of the pre-order and order fulfillment process, and practice strong communication skills both internally and externally. They possess the desire to achieve a high level of professionalism through continuous improvement processes and practices.

• Maintain operating procedures and best practices as established by dealer.
• Help to establish, develop, and maintain the desired levels of customer satisfaction for each account and project.
• Serve as point of contact and communication with the customer on designated projects.
• Prepare vendor quotes at request of Salesperson.
• Conduct sales calls with or without Sales Representative, as needed.
• Process complete and accurate orders and track acknowledgements.
• Utilize all order management reports to track orders.
• Publish status reports for review by the sales team and customer.
• Participate in regular team meetings, take notes, and update all parties on the status of projects and activities.
• Coordinate the production of installation drawings with the Designer/Architect and customer to ensure functionality of product as well as accuracy of specifications.
• Coordinate requests for delivery, service, and installation with Operations personnel or outside contractors.
• Perform site visits as necessary.
• Be familiar with all contract agreements between the customer and Workpointe.
• Ensure that all punch list items have been resolved and orders closed out for invoicing in a timely fashion, including warranty items.
• Identify and enlist resources necessary to effectively service the customer.
• Maintain accurate and standardized order records.
• Lead special projects.
• Assist in Worksheet/2020 for Sales Team.
• Regularly participate in training on products and trends.

• None

• Customer Service work experience – preferred.
• Experience with dealership business systems – preferred.
• Furniture industry experience – preferred.
• Proficiency in Microsoft Office software (Excel, Word, Outlook, etc.).
• Proficiency in CAP 2020 and Trello, or willingness to learn quickly.
• Ability to learn and apply technical skills in dealership business system.
• Understanding of the complexities and sophistication required to thrive in the dealer environment.
• Fluid interpersonal skills to interact effectively with a wide range of customers, vendors, personnel, and departments.
• Ability to see the big picture and integrate into day-to-day tasks and activities.
• Excellent and effective oral and written communication.
• Prior experience successfully managing multiple projects simultaneously in a fast‑paced work environment.
• Excellent analytical and problem‑solving skills.
• Strong organizational and administrative skills.
• Experience in customer service required.
• Demonstrated commitment to professionalism, integrity, and sound judgment in business transactions, and to providing the highest level of customerготавли satisfaction.

Associate

Full‑time

Administrative

Furniture

• Medical insurance
• Vision insurance
• 401(k)