Assistant Community Manager - Victor

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

The Victor has an immediate opening for an experienced Assistant Community Manager. Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success. The Victor is a new community of modern luxury apartments on Capitol Hill, representing the start, middle, and end of daily adventures in a vibrant neighborhood.”

• Being part of a team and having fun while providing excellent customer service.
• Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.
• Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours.
• Reviewing and submitting invoices from vendors, contractors, and service providers for payment.
• Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.
• Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Partner with the on-site office team and marketing team to create safe, socially distant activities and events for residents.
• Act as the on-site supervisor in the absence of the Community Manager.

• Previous property management experience is required, fee management preferred.
• Proficient in MS Office Suite and Yardi/One Site software highly desired but not required.
• Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting.
• Excellent communication skills: ability to read, write and communicate effectively.
• High level of professionalism in both manner and dress.
• A high school diploma or equivalent and professional knowledge of business discipline are required.

Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long-term career opportunities. If you’re looking for more, we’re looking for you!

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/One Site) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of…