Leasing Specialist

We invite you to apply for the Leasing Specialist position at 11 Capital
.

This role supports 3030 Lake City in Seattle, WA, a 113‑unit property. Please visit the property website:  for more details.

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Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture.

We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Come join Team 11 in shaping exceptional living spaces for all! Discover more at about us and our communities at

At Team 11, we’re crafting more than just homes; we’re shaping lifestyles and building communities. As a Leasing Specialist, you’ll be at the forefront of our mission, expertly matching future residents with their dream homes and delivering exceptional service to our valued residents. We’re looking for a dynamic individual who thrives on meaningful interactions, possesses an innate gift for salesmanship, and maintains an unwavering commitment to a high‑quality customer experience.

• Perform all sales and leasing activities to achieve community revenue and occupancy goals.
• Greet, interact with, and qualify prospective residents.
• Initiate the process to screen prospective residents.
• Secure lease agreements.
• Conduct community tours, show apartment homes, and process applications.
• Follow up with future and new residents to ensure satisfaction in finalizing leasing decisions.
• Respond quickly and courteously to resident concerns and questions, and partner with the appropriate office or maintenance team members to resolve their concerns.
• Communicate lease expirations and facilitate lease renewals.
• Ensure physically appealing models/amenities.
• Assist with property marketing activities and resident events.
• Travel to different sites requiring assistance.
• May perform other duties as assigned.

• 1 year of experience in sales, hospitality, customer service, and/or leasing is required.
• Knowledge of apartment management laws and regulations at the federal, state, and local level is preferred.
• Excellent communication and interpersonal skills, with the ability to interact professionally.
• Proficient in using basic computer skills and technology, including previous experience with the Microsoft Office Suite, and the ability to quickly learn and adapt to new software systems and tools.
• High school diploma/GED required; a Bachelor’s degree is a plus.
• Bilingual in English and Spanish is a plus.
• Ability to travel between the two properties on a regular basis.
• Must be able to work on‑site. This position is not eligible for remote work.

• The hourly compensation range for this position is $21.00 to $23.00.
• In addition to the base pay, this role offers exciting opportunities for performance‑driven bonuses. Join us on this exciting journey where your hard work and dedication are not only valued but also rewarded.
• Exact compensation may vary based on skills, experience, and location.

• Medical, dental, and vision insurance coverages.
• Health savings account.
• 401(k) with a 4% company match.
• 30% Employee Rental Discount.
• Mileage Stipend for traveling positions.
• Paid Time Off – Vacation, Sick, and Paid Holidays.
• Exciting growth and development opportunities.

To successfully perform the essential functions of this job, the employee must:

• Perform work in a professional office environment.
• Use standard office equipment such as computers, phones, photocopiers, and fax machines.
• Regularly required to sit and move about the various work environments to train, monitor, and ensure compliance with all company requirements.
• Verbally communicate with employees, co‑workers, and customers in person and by phone.
• Travel to various worksites that may require overnight stays, flights, and/or prolonged travel in a vehicle.

The above statements describe the general nature and level of requirements for the work performed. They are not an exhaustive list of responsibilities and duties.

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Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

You must be able to pass a criminal background check and drug test.