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Group Program Registration Specialist; Administrative Specialist

Job in Seattle, King County, Washington, 98127, USA
Listing for: Seattle Parks and Recreation
Full Time position
Listed on 2026-01-24
Job specializations:
  • Outdoor/Nature/Animal Care
    Recreation & Leisure, Outdoor / Nature
Job Description & How to Apply Below
Position: Group Program Registration Specialist (Administrative Specialist I)

Position Description

About Seattle Parks and Recreation: Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community.

We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value.

Equity & Inclusion: Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs and facilities.

#One Seattle

About Recreation and Aquatics Division: The Recreation Division eliminates barriers through responsive, exceptional recreation services. We operate over 50 recreation facilities (community centers, teen centers, pools, school-based learning centers, environmental learning centers, and boating and sailing centers) and provide opportunities for people to play, learn, and lead healthy, active lives. Our programs and events include fitness and athletics, licensed childcare and preschool, swimming and boating, youth development and job preparation, academic enrichment, and more;

including programs designed for older adults and people with disabilities, as well as grant and partnership programs designed and implemented with immigrant and refugee communities. With nearly 300 regular employees and a budget of nearly $40 million annually, Recreation is a major operation with significant impact on the communities we serve. In addition to our current operations, we also strive to constantly improve the ways we serve Seattle’s residents, specifically through implementation of the SPR Strategic Plan, innovation in our facility staffing and programming approaches, and learning from national best practices and quality standards.

The Citywide Environmental Education Team works to bring community-based outdoor learning and nature exploration to Seattle’s neighborhoods, schools and community groups, most impacted by social and environmental injustices. We are a small team of 6 staff and manage over 70 volunteers who support staff and help us teach additional programming. The Citywide Environmental Education team in Recreation offers a variety of nature programs in parks all over Seattle.

In 2024 the Citywide Environmental Education Team ran a total of 593 programs, reaching 23,000 participants.

About The Position: Seattle Parks and Recreation’s Citywide Environmental Education Team is recruiting an experienced customer service-oriented individual who will work as a first-line receptionist and registrar with teachers, parents and school groups who wish to book Environmental Education programs. This position will work with a team of educators and will be the main point of contact with over 70 volunteers.

The position will process program registrations and scholarships for groups, schedule and manage volunteers and a volunteer database, assist in planning, organizing and supervising outdoor environmental education field trips.

Job Responsibilities

  • Customer Service
    • Greet customers primarily over the telephone and provide information regarding environmental education programs and events.
    • Explain policies, procedures and requirements related to class enrollment, program participation or facility use.
    • Engage customers to resolve problems and complaints using program and operations policies and procedures.
  • Financial Procedures And Cash Handling
    • Use a computerized point of sale/event registration system (Active Net). However, in the event of power outages, positions will be required to,…
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