Registered Nurse - Nurse Manager; Patient Access Center & Patient Flow

Summary

The Nurse Manager is the designated first-line supervisory authority and is responsible for the registered nurse (RN) and advanced medical support assistant (AMSA) staff within the VA Puget Sound Patient Access Center and Patient Flow teams. The 2-page resume requirement does not apply to this occupational series. Please refer to the Required Documents section for directions on how to upload a resume/CV that is longer than 2 pages.

Basic Requirements:

• English Language Proficiency. In accordance with 38 U.S.C. 7403(f) no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant:
  The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE).
• Individuals attending a master’s level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in nursing may have the opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.
• Upon achievement of a state license the individual may be appointed on a temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program (Reference VA Handbook 5005 – Appendix G6).
• Individuals graduating from foreign schools of professional nursing who possess a current, full, active, and unrestricted registration meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a nurse who has completed an associated degree/entry level nursing education program.
• Credit for foreign nursing education higher than associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. state, territory, or commonwealth (i.e., Puerto Rico) or the District of Columbia.
• Graduate Nurse Technician (GNT) Exception:
  Candidates who otherwise meet the basic education requirements but do not possess the required licensure may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120‑day temporary appointment while actively pursuing licensure (may be extended up to two years on a case‑by‑case basis).
• Grandfathering Provision:
  All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held.

Grade Determinations:

• Scope–Education and Dimension criteria must be met in determining the grade assignment of candidates—and if appropriate—the level within a grade.
• Dimensions include Practice – Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence‑Based Practice/Research; detailed for each grade and level within the online assessment.
• Eligibility for Nurse I – Level I, Level II, Level III;
  Nurse II;
  Nurse III; each with specified education and experience requirements, as outlined in the standard.
• Reference: For more information on this qualification standard please visit https://(Use the "Apply for this Job" box below). Standards/.

Preferred Experience:

• Supervisory/management experience for at least one year.
• Experience working in utilization management and/or informatics.
• Experience in medical/surgical direct patient care or care management for at least two years.
• Bachelor’s or Master’s degree in Nursing.

Physical Requirements:

• Light carrying – under 15 pounds.
• Use of fingers with both hands required.
• Walking (2 hours).
• Hearing – aid may be permitted.
• Sitting (8‑9 hours).
• Viewing monitors (8‑9 hours).
• Typing (8‑9 hours).
• Listening/talking on phone and internet calls (8‑9 hours).

• The Nurse Manager is a registered professional…