Senior Patient Financial Counselor - Kidney and Liver Transplant

Description

The Senior Patient Financial Counselor is a vital member of the Kidney and Liver Transplant team, dedicated to easing the way for patients and their families by delivering exceptional service during every step of the transplant journey. This role supports patients through the critical process of financial planning for transplant surgery, VAD implantation, and ongoing medical needs, ensuring they feel informed, supported, and confident in their care.

Key responsibilities include:

• Assessing each patient’s insurance coverage and overall financial situation related to transplantation and immunosuppressant medications
• As a core contributor to the transplant program, the Transplant Financial Coordinator provides accurate, up‑to‑date financial clearance information for transplant and VAD procedures, helping the clinical team move patients forward safely and efficiently

Additional duties are performed as assigned to support the department’s mission and uphold the highest standards of patient‑centered care.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

• Associate's Degree --or--
• 3 years of experience in a related field
• Within 2 years of hire: TFCA certification
• 3 years of experience in a related field or similar position in a hospital or physician practice

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more. Learn more s/benefits. Applicants in the Unincorporated County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and…