PR Manager, Issues Management, Global Communications

PR Manager, Issues Management, Amazon Global Communications

Job  |  Services LLC

Amazon is seeking a high-judgment and self-motivated communications professional to join our Stores Communications Trust & Reputation Team. This person will play an important role in identifying and rapidly responding to emerging topics and issues across Stores business, with a focus on retail. This is a position for someone who can excel in a fast‑paced, deadline‑oriented environment. The role is never boring, and requires a team player who is willing to roll up their sleeves to get the job done.

The individual in this role will help manage day‑to‑day issues and strategically respond to media inquiries, while developing forward‑looking scenario plans for emerging news cycles. This person must be able to dive deeply to understand business realities and to communicate clearly with internal and external audiences, including senior executives. This person will be responsible for developing statements for media and other external audiences, which requires exceptional writing skills and the ability to manage feedback and edits quickly and concisely.

The right candidate works effectively in a matrixed global organization, quickly builds effective working relationships, and maintains high standards under tight deadlines. The position is based in Seattle, WA.

• Monitor, assess, elevate, and resolve a variety of situations occurring simultaneously with excellent judgment
• Dive deeply with internal teams to understand how their businesses work
• Formulate a clear point of view on complicated issues and create concise and well‑written statements
• Build and maintain relationships with key media outlets and reporters
• Manage incoming media inquiries, correct inaccuracies, and lay groundwork for future story development
• Effectively represent Amazon as a spokesperson
• Work collaboratively across teams

You’ll be responsible for managing incoming media inquiries about Amazon’s Worldwide Stores businesses from U.S.

-based outlets and providing PR counsel to business leadership. We are looking for someone who is comfortable picking up the phone to speak with reporters to get more information, can help educate them on key topics, and is not afraid to push back when a reporter has inaccurate information.

The Core Retail Trust and Reputation team is part of the Amazon Worldwide Stores Communications team, and we strategically manage emerging issues and media inquiries that have the potential to impact Amazon’s reputation.

• 7+ years of recent professional communications or public relations experience
• Bachelor’s degree

• Experience in media relations and issues management
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
• Experience working in a fast‑paced, team environment
• Experience driving direction and alignment with cross‑functional teams
• Experience building strategies to enhance corporate reputation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is  –  USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at .