Production Planner Senior, NPG ( Product Group Hybrid - Seattle, WA

Job Description

The Senior of Production Planning drives operational excellence and champions best-in-class production processes for Nordstrom Product Group (NPG). This role leads a team of Production Planners and ensures seamless execution of production activities from order commitment through in-store delivery. Combining leadership with hands‑on involvement, the Senior Production Planner supports workflow and processes as needed to meet business priorities. Acting as a trusted partner to cross‑functional teams and external suppliers, this role influences decision‑making and champions collaboration to deliver on‑time production.

Success in this role requires exceptional leadership, strong communication, and the ability to navigate complexity with confidence and agility.

• Lead and mentor a team of Production Planners through goal setting, performance feedback and tailored development plans to foster accountability, collaboration and results.
• Align production priorities with business objectives, implementing best practices and process enhancements to optimize efficiency and reduce operational complexity.
• Oversee end‑to‑end production timelines from order commitment through delivery, monitor key milestones and proactively address risks to main on‑time delivery.
• Ensure accuracy and timely execution of purchase orders and work‑in‑progress (WIP) tracking, resolving discrepancies and maintaining compliance with corporate standards.
• Collaborate as a strategic liaison between cross‑functional partners (i.e., Merchandising, Product Development, Transportation, Floor Ready) and external suppliers, building strong relationships to ensure alignment with business goals and on‑time delivery.
• Resolve complex production challenges, prioritize team workload, remove barriers and apply data‑driven insights to improve processes and drive results.
• Own key performance indicators (KPI) tracking and analytics, monitoring metrics such as PO accuracy, on‑time delivery, and supplier compliance; provide actionable insights and recommendations to leadership.
• Serve as key user in Production Planning processes and tools, ensure data integrity and ability to execute workflows and processes as needed.
• Lead strategic initiatives and workflow optimization projects to enhance efficiency and support organizational growth.
• Communicate priorities, updates and process changes clearly across team, suppliers and stakeholders and suppliers, support organizational initiatives and drive adoption of new tools and workflow.

• Builds Teams
  :
  Directly manage a team of senior production planners by ensuring that team members understand their key priorities and leverage their strengths to deliver results and operate in a way that builds a sense of belonging.
• Develops People
  :
  Formally responsible for directly coaching and mentoring a team with an emphasis on the importance of learning, urging others to build new skills and providing opportunities for them to develop.
• Drives Vision
  :
  Operate with a clear sense of purpose that gives meaning to everyday activities and ensures clear connections between day‑to‑day actions and the organization’s overall vision.
• Strategic Mindset
  :
  Understands the actions to take to help the organization reach its goals and spots trends and asks about future issues that may impact own work.
• Manages Complexity
  :
  Look at complex issues from multiple angles and explore issues and uncover the underlying issues and root causes; gains a sound understanding of each topic.
• Builds Trust
  :
  Demonstrate dependability, build an organization with a reputation for living up to its commitments, and act as a role model for honesty and transparency, promoting trust in the organization and its leadership.
• Communicates Effectively
  :
  Take steps to ensure effective communication between individuals and teams and pay attention to others’ input and perspectives; ask questions and summarizes input to confirm understanding.
• Decision Quality
  :
  Demonstrate an ability to make tough decisions and advance initiatives that may be unpopular.
• Customer Focus
  :
  Speak clearly about the importance of the customer; fosters a sense of…