Field Service Manager

As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.

Nalco Water, an Ecolab Company, seeks a dynamic Service Manager with expertise in data center cooling infrastructure—specifically in startup, commissioning, and mechanical operation of liquid-to-liquid cooling applications, technical cooling systems (TCS), and coolant distribution units (CDUs) and the training of field teams / customers. This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission‑critical customers.

• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
• The ability to make an impact with a company that is passionate about your career development
• Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
• Enjoy a flexible, independent work environment
• Receive a non-decaled company vehicle for business and personal use
• Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!

• Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
• Support training of site level technicians and customers regarding installation, commissioning, maintenance, and troubleshooting activities
• Manage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings.
• Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services.
• Leverage previous experience to help lead and develop high performing teams of technical professionals

• Bachelor's degree or equivalent industry experience
• 3+ years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies and commissioning processes.
• Hands‑on experience with coolant distribution units (CDUs), liquid‑to‑liquid heat exchangers, and technical cooling systems.
• Proven track record in data center construction, startup, and operational support.
• Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.
• Excellent communication and collaboration skills, with the ability to interface with both technical and non‑technical stakeholders
• Experience working in a startup or fast‑paced environment is a plus.
• Possess a valid Driver's License and acceptable Motor Vehicle Record
• No immigration sponsorship offered for this role

• Preferred location is U.S.; open to candidates living anywhere in the U.S. close to a major airport
• Travel up to 75%

The total Compensation range for this position is $79,000-$118,400 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short‑term and long‑term disability, 401(k), pension plans, retirement health care benefits, short‑term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans, discount on day‑care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, education assistance program, on‑site childcare and fitness facilities may be available at select Ecolab locations.

Full‑time associates receive an enhanced benefits package (details available on the Ecolab Career website).