Manager, Deployment and Itinerary Planning

Manager, Deployment and Itinerary Planning

Holland America Line | Seattle | Full-time | Advanced (5-10 yrs)

Job Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We are looking for a Manager, Deployment & Itinerary Planning supporting Seabourn Cruise Lines. The Manager, Deployment & Itinerary Planning will be responsible for providing itineraries for our Expedition and Ocean Fleet by managing the development and rollout of deployment and itineraries for all marketing products and ships.

Design and develop new itineraries, as prescribed by the Senior Director and Leadership, for deployment purposes.

• Fulfill the goal of providing itineraries, one of the 5 key areas outlined in the Company Profile.
• Create compelling itineraries with emphasis on commercial profitability, safety, operational feasibility, and operating cost efficiency, with a specific focus on Expedition itinerary planning.
• Assist in fuel conservation efforts related to deployment & itinerary planning, including calculation and analysis of fleet fuel consumption data.
• Develop new itineraries, as prescribed by the Senior Director and VP Expeditions, and offer critical support to the Charter & Incentives department.
• Research existing and potential destinations, including all technical & nautical aspects, marketing prospects, guest experience, and costs, with an emphasis on Expedition locations.
• Responsible for performing port assessment in collaboration with Marine Operations and Port Operations and completing approval processes for all new Seabourn destinations.
• Attend committee meetings and planning meetings as needed to fulfill this role.
• Manage all aspects of Deployment & Itinerary planning data including mission-critical systems such as MXP.
• Manage all Deployment & Itinerary planning communications.
• Manage the development, introduction and implementation of Deployment & Itinerary planning technology and innovation.
• Create new business process.
• Attend conferences and forums as a representative of Seabourn Cruise Lines as needed to develop and fulfill this role (some travel required).
• Provide deployment optimization methodologies utilizing forecasting tools such as DPM. Create compelling itineraries with emphasis on commercial profitability, safety, operational feasibility and operating cost efficiency. Design and develop new itineraries, as prescribed by the Director, for deployment purposes and in order to resolve unexpected problems and situations that occur on a day-to-day basis.
• Design and develop new itineraries, as prescribed by the Director, for deployment purposes and in order to resolve unexpected problems and situations that occur on a day-to-day basis. Ensure planning processes consider all relevant commercial, marketing, financial, nautical, safety, environmental and other operational aspects.
• Manage deployment and itinerary analysis; develop metrics and KPIs and track target delivery. Act as Environmental Regulation Subject Matter Expert within the company; provide deployment & itinerary operating cost impact analyses as well as mitigation plans.
• Act as Environmental Regulation Subject Matter Expert within the company; provide deployment & itinerary operating cost impact analyses as well as mitigation plans.

• Responsible for designing and developing new itineraries to resolve day-to-day issues. Act as Deployment and Itinerary Planning Subject Matter Expert within the company and the industry. Manage communications, including postings on eFleet. Perform nautical safety & risk assessments for all deployments and itineraries. Manage fuel savings efforts related to deployment and itinerary planning. Manage the development, introduction and implementation of deployment and itinerary planning technology and innovation.
  
  Create new business processes and roadmaps as needed.
• Planning, including fuel consumption, port assessments, and nautical safety.
• Innovative Solutions:
  Develop new itineraries and business processes to address…