AAS - Associate Program Manager

ABOUT THE ORGANIZATION: COME WORK WITH US! Help us provide hope, opportunity, and voice to thousands in our region by joining our team!

ALL CANDIDATES ARE WELCOME TO APPLY, especially those with diverse lived experiences who bring their perspective, personal identities, and history. We strongly encourage candidates who represent Asian & Native Hawaiian/Pacific Islander, intersectional communities to submit applications. These include those who identify as LGBTQIA+, Transracial Adoptee, those who are justice involved, multi-racial, multi-lingual, all abilities, South Asian, or are part of other underrepresented communities.

ABOUT ACRS: Since 1973, Asian Counseling and Referral Service (ACRS) has been working toward social justice and offering a broad array of behavioral health programs, human services and civic engagement activities for Asians, Pacific Islanders, and other underserved communities in King County and beyond.

MISSION: Asian Counseling & Referral Service is a social justice organization that promotes the health and well‑being of Asians and Native Hawaiian/Pacific Islanders (A&NH/PIs) and other communities by providing and advocating for responsive community‑based services.

VISION: Hope, Opportunity, and Voice for All

VALUES:

• We are rooted in our Social Justice history and practice and advocate for and with those who are farthest from hope and opportunity.
• Our actions are Client-/Community Centered.
• Compassion is at the heart of our work and approach.

ACRS seeks a full-time Associate Program Manager - Title XIX Case Management Program in our Aging and Adult Services department who assists the Program Manager to manage and supervise the operations of the Title XIX Case Management Program services for vulnerable elders and adults with disabilities. Supports the Title XIX Case Management program manager in strategic program planning and implementation. Develops collaborative relationships within the team and with external social service providers.

All duties are performed with a commitment to our core values of Equity, Inclusion, Diversity, and Belonging, fostering a respectful and supportive environment for all.

• Pay range is between $81,800 to $88,700 annually. Can increase based on experience.
• ACRS pays 100% for employee only HMO/Virtual Plus medical benefits. Additional options are covered anywhere from 75% to 85%.
• Vision insurance is available at a very minimal cost.
• ACRS pays 100% of your life, AD&D and long-term disability insurance on or coinciding with your date of hire.
• Employer paid ORCA card and vanpool program. Free on site parking available at Main Office
• Paid Time Off:
  • 8 hours of vacation accrued monthly from day 1, available to use after 6 months of employment.
  • 6 hours of sick leave, accrued monthly from day 1, available to use once accrued, no waiting period.
  • 32 hours (max) of wellness leave per year, available to use upon hire, no waiting period. Wellness leave hour amount is subject to proration based on the calendar month of hiring.
• 13 paid holidays annually.
• IT equipment provided, with telecommuting reimbursement available.
• 403b Retirement Savings Account eligibility.
• Simplified Employee Pension available after 2 years.
• Employee Assistance Program.

• Responsible for supporting the CM Program Manager in day-to-day supervision and operations of Title XIX case management with expectation to meet all Program contract requirements. Provides back‑up to Program Manager in reviews and approval of Rule Exception Requests (ETR). Supports Program Manager with training on CARE assessment tool, program policies and guidelines to program staff. Collaborate with Program Manager to prepare instructional and informational material regarding program services.
  
  Primary contact to manage the Client Flexible Funding (CFF)
• Directly supervises Program nurse consultants and other CM team members. Plans, directs, and supervises work assignments; schedules 1:1 monthly meeting with CM staff to monitor work performance ensuring quality and contract compliance; conducts timely performance reviews as needed; approves salary increases per agency budget and…