Bar Manager

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

The Bar Manager is responsible for the execution of all beverage business operations and management of all bar staff including, hiring, training, and onboarding. The Bar Manager also is responsible for all bar administrative processes.

The Bar Manager reports directly to the General Manager daily with a dotted line to the Senior Director of Operations and collaborates with the VP of Operations, Product as needed.

• Organize, run and supervise smooth and efficient daily operation and efficient daily opening and closing shifts, ensuring an exceptional patron and employee experience
• Provide guidance and leadership to employees while fostering our Core Values
• Maintains service and sanitation standards in bar/restaurant and all service areas
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met

• All leadership positions are expected to adhere to our guiding principle of Leadership, Managing, and Accountability (LMA)
• Provide a strong sense of leadership in all Gin & Luck activities – lead by example
• Encourages and builds mutual trust, respect, and cooperation among teammates/staff
• Establishes guidelines so employees understand expectations and parameters
• Maintain a reasonable response time for all communication; at minimum, a confirmation (by email, slack, text, or call) same day with a timeline regarding a full response
• Weekly communication with staff (recaps): spirit list updates with notes/86’s and additions – ongoing training with staff, i.e., articles, inspiration
• Attend: weekly L-10 Meetings in person or via phone, weekly “Alignment” meeting with General Manager, and bi-monthly “Alignment” call with Beverage Director
• Meet with reps, ambassadors, and distillers to taste product
• Assist GM, Front of House Manager and EC with the organizations of special events, buyouts, off site events, etc.
• As a key ambassador for Gin & Luck, act in a professional manner and represent the bar graciously whether you are in house, traveling on behalf of the company, or at industry events

• Maintain patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service. Offerings; build relationships with preferred patrons; maintain good community relations
• Maintain and oversee quality of standards in drink preparation and service
  
  Implement company policies and standard operating procedures (SOPs and Steps of Service) in tandem with the General Manager (GM) and Beverage Director (BD); evaluate and improve such policies and SOPs
• Provide a strong sense of leadership in all Front of House (FOH) and Back of House (BOH) activities – coach, teach, delegate, lead
• Respond immediately and directly to all customer complaints; every negative comment or reaction will be addressed by a manager and no customer leaves unhappy
• Daily monitoring of staff appearance, cleanliness, arrival time, tools etc.
• Monitor restaurant and kitchen flow regarding timeliness during business hours and assist when and where needed
• Assist in training new hires by guiding them through training trails, answering their questions, providing workflow advice, and teaching them G&L's expectations, steps of service steps, and standards operating procedures

• Regularly update Evernote, Toast and Slack with cocktail and training information- including recipes, SOP’s, and cleaning duties
• Contribute to maximizing company profitability with a target margin consistent with annual projections; establish and monitor financial cost controls (ordering, pricing, inventory, and loss management)
• Monthly inventory with Restaurant
  365 audit submitted to GM, VP of Product and owners monthly – completed on the first day of each month
• Maintain COGS and inventory through Restaurant
  365: monitor weekly, monthly, and annual COGS to budget
• Ordering of product in relation to the beverage program
• Invoice recording for beer, wine, spirits and other bar…