Program Manager III - Brand and Creative Services

The Brand and Creative Services Team are looking for a Program Manager III.

• Financial Tracking:
  Maintain and reconcile a $3M project budget, ensuring all spend is documented, tracked against milestones, and reported accurately to leadership.
• Creative Workflow Management:
  Coordinate the day‑to‑day progress of creative projects, through  a project managing tool, manage timelines and assets to ensure the team creates maintains deadlines. This will include trafficking assets to the media agency.
• Team Liaison:
  Act as the "go-to" resource for the PR and Creative teams, providing them with clear tips and guidelines on how to collaborate effectively and get the best results.

• Independent Training Logistics:
  Lead the full coordination of special training sessions—from booking and materials to scheduling—with minimal supervision, taking full ownership of the event’s success.
• Seamless Onboarding:
  Manage the administrative and technical setup for all freelancers and vendors, ensuring they have the tools and info they need to start contributing on day one.

• Brand Store Support:
  Run internal marketing campaigns for the company brand store, using simple, creative tactics to boost employee awareness and engagement.
• Sales Execution:
  Manage the day-to-day operations and sales tracking for internal brand merchandise, focusing on making the purchasing process easy and efficient for staff.

• Clear Ownership:
  Using words like "reconcile", "track", and "run" tells them they are the ones in control of the details.
• Trusted Independence:
  Mentioning "minimal supervision" is a huge green flag for coordinators who want to prove they can handle a desk without being micromanaged.
• Variety:
  It highlights that they aren't just staring at spreadsheets; they get to touch PR, Marketing, Events, and Finance.

The Program Manager III is responsible for management of a specific, highly complex program or group of highly complex programs in a specialty/functional area including scheduling and budgeting activities and works in collaboration with leaders to implement the program's objectives in support of identified goals and the continuous improvement process. Responsible for monitoring the program's effectiveness and mobilizing stakeholders in support of continuous improvement to the program.

Leads interdepartmental activities ensuring ongoing effective program operation and/or implementation. Responsible for identifying strategic opportunities to enhance or expand the program, developing plans and presenting proposals to management. Manages the process of executing initiatives essential for the success of the program, including communication with all stakeholders, both internal and external. Oversees and leads teams in support of the program's objectives.

This level has wide latitude for independent judgment and decision making in executing on the goals of the program.

A program is a specialized area with specific complex components and discrete tasks which distinguish it from the main body of the organization. There is a defined plan to accomplish a particular objective with elements and scope that distinguish it from the usual scope and responsibilities of a department or functional area. The specialized tasks involve interpretation of policies, procedures and regulations, independent functioning and public contact.

A program typically has a long‑term focus with an expectation that the plan/program will serve or impact on‑going needs or goals. The primary responsibilities and accountabilities are typically transferable from one program to another. The performance of administrative tasks are in support of the individual's performance specific to the program.

• Bachelor’s Degree in business, health care or related field or equivalent combination of education and experience.
• Seven (7) years experience in a lead role overseeing program/project management.
• Five (5) years experience working on quality and process improvement…