Building Operations Section Manager

King County's Facilities Management Division (FMD) has a career service opportunity as the Building Operations Section Manager.

This position is open to both internal and external applicants.

King County is one of America's fastest-growing regions and Executive Dow Constantine is building partnerships and working with employees to meet the key challenges facing the Pacific Northwest in the 21st Century -- regional mobility, equity and social justice, and climate change.

This role focuses on the daily building operations for the county and is the lead in designing and implementing strategies and projects that maintain present and future services necessary to meet our customer's needs. We are looking for a seasoned, operational leader who is an exceptional strategic thinker and is a creative problem-solver who breaks down barriers and empowers staff to continuously improve.

This role involves daily interaction with staff from all levels in the organization including elected officials, agency stakeholders, and separate branches of government. This role requires the incumbent have exceptional strategic leadership and project management skills, a commitment to building and maintaining a diverse workforce, a driver of efficiency and innovation, and a desire to push self and others for successful results.

ABOUT FACILITIES MANAGEMENT DIVISION (FMD)
Through the work of over 350 dedicated employees, FMD provides clean, environmentally sustainable, and cost-effective work environments within a changing world.

The Building Operations Section (BOS) is the largest section of FMD with a diverse staff of approximately 230 employees. The section is responsible for providing a full range of building maintenance services (interior and exterior maintenance, preventative maintenance, immediate response maintenance, and custodial services) in more than 35 buildings across the county.

To learn more about FMD, visit our website at: https://(Use the "Apply for this Job" box below)..aspx

COMMITMENT TO EQUITY AND SOCIAL JUSTICE
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities.

With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.

To learn more, please visit http://.aspx
KEY DELIVERABLES AND EXPECTATIONS:
Reporting to the Deputy Director of Operations. The Building Services Section Manager will:

• Lead the day-to-day operations of the Building Services section including direct oversight of all Maintenance, Custodial, and Customer Care Team areas comprising of over 230 employees.
• Ensure operational units meet deadlines and obligations.
• Provide leadership and direction to the section in performance management, labor relations, and hiring recommendations.
• Engage with senior management to create and craft workplace solutions which use data to inform and drive decision making.
• Ensure key division initiatives designed to enhance consistency, accountability, and customer service (e.g., the computerized maintenance management system, service level agreements, productivity initiatives, and performance measures) are in place, fully operational, and in use by staff to facilitate the ongoing management of building operations and tenant relations.
• Promote effective labor and employee relations. Participate in and support the negotiation of collective bargaining agreements, contract implementation and contract administration, including grievance processing.
• Develop and implement operational business plans and budgets and ensure the most efficient and effective allocation of resources between preventative maintenance, reactive maintenance, emergency response and small-scale construction projects.
• Support emergency response operations and ensure facility operability as required during emergency activation and/or during emergency declarations. This position will oversee and participate in the after-hours duty rotation to manage evening and weekend escalated facilities events.

• Are strong leaders and have broad experience and background that could include managing building operations, business operations, facilities management, property management, or a related field that includes diverse functions spread over a broad geographical area.
• Possess a collaborative mindset with the ability to work cross-functionally to…